* Salary details: £29000 - £29000 per annum
Bluebird Care – Where you set the standard
We are recruiting a full-time Customer Care Manager to join the Bluebird Care South Wiltshire team who will help deliver the gold standard of care to our discerning customers across our area.
You will join our outstanding team that helps supports people live independently in their own homes across the area. You will be expected to travel within our territory for spot checks and customer assessments.
We’re looking for an outgoing and empathic individual with excellent communication skills who enjoys empowering and supporting others.
As our Customer Care Manager, you’ll be ensuring an exceptional experience for our customers and their family members and advocates as well as for our Care Assistants. You will conduct pre-assessments for new customers, ensuring their care plan and all associated risk assessments are perfectly tailored to their needs.
Responsibilities
As a Care Manager, your key responsibilities will include:
* Oversee the safe and high-quality delivery of our care services
* Ensure we’re compliant with regulatory regulations and our company standards
* Monitor quality, manage risk, and drive improvements across your teams
* Represent Bluebird Care at local events, forums and professional networks
* Work closely with the business owner to meet KPIs and growth targets
* £29000 per year
* Expert training and ongoing CPD opportunities
* 28 days annual leave (including bank holidays)
* Supportive leadership and opportunities to grow your career
* Fully funded training up to NVQ Level 5
Requirements
* A social care qualification (Level 3 or willingness to work toward it)
* Experience in domiciliary and social care management
* Great leadership, communication, and organisation skills
* Ability to work flexibly and manage on-call where needed
If you care deeply, Bluebird Care makes sure you have the time you need to do what you do best, the training so you can keep doing it better and the rewards that delivering such high-quality care deserves.
Bluebird Care South Wiltshire is an Equal Opportunity Employer.
DBS checking and references will be undertaken in line with government regulations and recruitment best practices.
We have helped thousands of people feel like themselves
Hear how Bluebird Care has empowered customers across the UK to live life on their terms.
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