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Tenancy officer

Brixton
Permanent
Build Recruitment
Tenancy officer
Posted: 28 January
Offer description

Tenancy OfficerLocation: Brixton (local area) Salary: £32,000 per annum Working Hours: Monday to Friday, 8:00am – 5:00pm Contract: Full-time Sector: Local Authority / Housing Services A large local authority is seeking a proactive and committed Tenancy Officer to join its Housing Management team, working across the Brixton area. This is a frontline role focused on supporting residents, sustaining tenancies, and ensuring safe, well-managed communities. Key Responsibilities Manage a patch of council tenancies, acting as the main point of contact for residents Deliver a high-quality, customer-focused housing management service Support tenants to sustain their tenancies, including early intervention in cases of rent arrears, anti-social behaviour, and breaches of tenancy Investigate and manage reports of anti-social behaviour in line with legislation and council policies Carry out estate inspections and tenancy visits to ensure properties and communal areas are well maintained Work closely with internal teams and external partners to resolve housing-related issues Ensure accurate record keeping and case management using housing management systems Skills & Experience Required Experience working in a housing management or tenancy-related role, ideally within a local authority or housing association Strong knowledge of tenancy management, housing legislation, and best practice Excellent communication a...

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