Join to apply for the Night Manager role at Klarent Hospitality.
Job Details
* Ref: AM14239
* Branch: Doubletree by Hilton Southampton
* Location: Southampton
* Salary/Benefits: Competitive Salary
* Contract: Permanent
* Hours: Full Time
* Shift Pattern: 11.00pm to 7.30am
* Hours per week: 40
* Posted date: 28/03/2025
* Closing date: 30/04/2025
Benefits
* £250, up to £1000 cash incentives for referrals (T&Cs apply)
* Long service recognition, cash bonuses, free overnight hotel stays for 2+ years of service
* Meals provided on shift
* Sales incentives and rewards
* Discounted/free leisure facilities and parking
* Discounted or free hotel stays
* Opportunities for personal development and fully funded apprenticeships (T&Cs apply)
* Annual holidays including bank holidays, option to buy extra holidays
* Pension enrollment
Candidate Profile
* Passionate, eager to learn, positive attitude
* Friendly, caring, team player
* Ambitious, hardworking
* Experience in Front Office within hotel, leisure, or retail sectors
* IT proficient, good communication skills, well-groomed
* Able to work mornings, afternoons, evenings, weekends
* Committed to delivering exceptional customer experiences
Role Responsibilities
* Assist the Front Office Manager in overseeing operations
* Monitor guest satisfaction and promote hotel loyalty schemes
* Maximize room occupancy and use up-selling techniques
* Handle foreign currencies, credit cards, cash per hotel policies
* Represent senior management in their absence
* Ensure team training, standards, and teamwork
* Maintain good communication with all departments
* Conduct health and safety checks and night walks
About the Hotel
Located just outside Southampton city centre, with easy access to local attractions, beaches, and transport links. Modern rooms, amenities, fitness center, and dining options available. Perfect for guests seeking comfort and convenience.
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