About The Role
We have an excellent opportunity for a motivated Service Advisor at Sytner Land Rover Conwy.
As a Service Advisor, you will provide outstanding customer care and serve as the vital link between our customers and the workshop. You will inform and consult on vehicle servicing, keep customers up to date at every stage, answer any questions or queries, liaise with technicians and workshop control about vehicle statuses, and ensure vehicles are ready on time. You will also give advice on our products and services.
This challenging role places customer care first. You will take the time to talk to people, build genuine rapport, and identify exactly what our customers want and need.
Sytner Service Advisors work a variety of flexible patterns, typically including weekends, to provide our customers with the highest possible level of service.
About You
Previous experience is not required. We seek individuals with a willingness to learn and progress. Training is provided through our dedicated in-house Learning & Development team and manufacturer courses run by *[Brand]*.
You should have excellent organisational and administrative skills, good attention to detail, and a strong customer service background. Working knowledge of Kerridge is advantageous but not essential.
Why Sytner?
Sytner Group offers an industry-leading benefits package:
* Enhanced Holiday Entitlement – 33 days inclusive of bank holidays
* Industry-leading Maternity, Paternity, and Adoption Pay
* Career Development opportunities
* Recognition of Long Service every 5 years
* Discounted Car Schemes
* High Street Discounts
* Discounted Gym memberships
* Cycle to Work scheme
* One day a year paid voluntary/ community work
We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, and support our colleagues to thrive and achieve their full potential.
As part of our commitment to Diversity and Inclusion, you have the right to request changes or adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please see our recruitment page.
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