X3 Customer Service - Data Cleansing Project!
WF10 - Short walk from the train station
4 months | ASAP start
37 hours per week, Monday-Friday (flexible start/finish times)
£14.07 per hour
About the Role
We're supporting a wellknown Housing Association in recruiting x3 Customer Service Executives to join their friendly and supportive Customer Support Team.
In this role, you'll play an important part in a large-scale datacleansing project-contacting tenants to confirm details, update their information, and ensure the organisation holds accurate, GDPRcompliant records. You'll also check whether customers still wish to receive services and action updates accordingly
It's a great opportunity for someone confident on the phone, organised, and looking to join a welcoming team environment.
What You'll Be Doing
1. Making professional outbound calls to tenants and customers
2. Updating and cleansing internal databases with notes, contact details, and relevant changes
3. Coordinating clear and accurate responses to customer queries, referring to other departments when appropriate
4. Taking follow-up actions to ensure full resolution and excellent customer communication
5. Supporting with inbox management and general administrative tasks
What We're Looking For
6. Experience in a customer service, call centre, or customerfacing role
7. Excellent communication and interpersonal skills
8. Strong attention to detail when recording information
9. Confident using IT systems - Outlook, Excel, CRM platforms
Why Temp with Office Angels?
10. Weekly pay - every Friday
11. Minimum 28 days annual leave
12. A dedicated consultant supporting your journey
13. Early access to permanent opportunities
14. Free eyecare vouchers
15. "Temp of the Month" recognition
16. Mobilefriendly timesheets
17. Retail discounts & perks
18. Access to wellbeing platforms
19. Free LinkedIn Learning courses (Microsoft Office, languages & more)
If this sounds like the right fit for you, apply today with your most uptodate CV!
Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.