This part‑time position requires 18–30 hours per week with an hourly rate of £12.75.
Responsibilities
- Welcoming customers with a friendly face
- Processing bets and assisting with customer queries
- Helping customers by demonstrating how to use betting terminals
- Building relationships with customers and providing excellent customer service
- Championing safer gambling at all times
- Supporting managers with shop displays and opening/closing activities as required
Working Patterns
Stores operate between 8am and 10pm, Monday to Sunday. Shifts are scheduled on a rota basis and may change; they include evenings and weekends.
Benefits
- Annual pay review and performance bonus scheme
- 28 days holiday pro‑rata, plus an extra paid day for your birthday
- Employer matched pension contributions up to 4%
- Discounts at high‑street shops, cinemas and holidays
- Training and development opportunities with career progression from within
Qualifications
- Age 18 or older (legal requirement)
- Passion for delivering great customer service
- Strong interpersonal and empathy skills, able to engage customers from all walks of life
