Job Title: Claims Handler Location: Aylesbury Contract Details: Permanent, Full Time Salary: £23,900 - £30,000 per annum, depending on experience Hours: Core working hours are Monday to Friday, 9:00 AM to 5:30 PM, with a one-hour lunch break, based at their office in Aylesbury. There will also be required occasional Saturday shifts from 9:00 AM to 1:00 PM, which will be scheduled on a rota basis and worked remotely. Benefits & Perks: 22 days holiday allowance plus bank holidays Quarterly bonus scheme based on attendance, compliments, and business performance Support for professional development, including paid training for CERT CII certification with a £1000 salary increase for qualified individuals Pension scheme Monthly award recognition and prizes Company events throughout the year, including a Christmas party, Christmas gifts, and raffles Opportunity for career progressionAs a Claims Handler, you will be responsible for the following: Act as the main point of contact for customers and clients, ensuring clear communication via phone, email, and associated client systems Adhere to service level agreements (SLAs) on all claims Authorise property insurance claims Update job records accurately using our client's systems Handle low-level complaints Ensure supply chain compliance and review supplier estimates and invoices for accuracy Utilise recommended price tables, digital photos, questioning ...