Quality and Continuous Improvement Manager Overview The work we do at North is pioneering and fun. We build meaningfully, we think bigger and we always advance. Our diverse range of customers and services make every day different. We always look at things from the customer’s point of view. Our values are know your craft, know your colleagues, know your customers and know how to connect. At North, we know and value the power of connecting people, skills and technologies in new and exciting ways. ROLE SUMMARY: The Quality and Continuous Improvement (Q&CI) Manager will play a pivotal role in defining, planning and executing the quality and technical safety strategy across North’s sectors and group functions. This role involves collaborating with sector leadership teams, project teams, contractors, and customers to create best in class processes and instructions, identify and resolve quality issues, develop robust business continuity plans, and maintain business critical accreditations and certifications. The Q&CI Manager will champion a culture of quality and continuous improvement, coaching and collaborating with colleagues to identify opportunities for process standardisation and risk mitigation. KEY RESPONSIBILITIES: Management Systems and Performance Be the architect and custodian of the integrated management system, ensuring the system remains efficient and effective and compliant to the requirements of ISO 9001 / 14001 / 22301 ...