Part Time Sales and Administration Associate – Maternity Leave Cover Starting April 2026 to April 2027
Bluebell Dairy Ltd is a family run Dairy Farm and Farm Attraction that also produces truly delicious award winning luxury artisan ice creams. The farm has been in the Brown Family since 1953, when Granny and Grandpa Brown first moved in – we have been milking and caring for cows ever since.
Since 2008, we have earnt the reputation of creating exceptional quality, artisan ice cream – the same as Italian gelato, but with our very own British twist. Our ice creams can be enjoyed on site at our Bluebells award winning Farm Park, or from one of our 350+ stockists across the East Midlands and in some cases a little beyond. We have our determined, conscientious team to thank for that.
This is a maternity cover role starting in April 2026 to April 2027 with the possibility of a permanent role. It covers both Administrative duties on both the Farm Park and Ice Cream Wholesale, as well as working with the team to look after our existing Ice Cream Customers and to develop and grow our offsite sales.
Experience
* Some Administration and/or sales experience preferred, but not essential. However, it may be an advantage if the person has experience interacting with customers.
* Full product training will be provided and you will also be given on the job support / guidance
Skills
* Excellent communication skills, highly articulate verbally and in writing
* Ability to Listen and engage with customers
* Excellent Presentation skills
* Can do Attitude
* Being a great brand ambassador
* Excellent numeracy skills and a great eye for detail
* Good IT skills
* Clean driving license essential
* A real willingness to learn
* Good reporting skills
* Ability to meet or engage with customers, whether it be a prearranged visit, a cold call or via phone call.
Qualities:
* Self motivated
* Well organised
* Good time keeping
* Works well on own or as part of a team
* Passionate about learning
* Self directed: willing to take responsibility and be held accountable
* Shares Bluebell Dairy's values and ethos and is committed to their vision.
* Works well under pressure
* Have excellent customer care skills
* Have a real passion for our delicious, artisan ice cream
* Enjoys achieving and surpassing budgeted figures through great customer engagement
* Recognition that great service and great product achieve word of mouth recommendation
Job Description
Covering our Farm Park and Ice Cream Office to assist with the following :
* Answering the telephone and dealing with customer enquiries both Farm Park and Ice Cream Wholesale
* Taking ice cream orders from our wholesale customers
* Raising invoices and sending statements
* Debt collection
* Setting delivery rounds for the next day
* Liaising with delivery drivers
* Make regular calls to wholesale customers to see if they need a delivery
* Dealing with customer refunds and bookings
* Answering customer enquiries on emails and social media
* Help managers with administration
* Managing Petty cash
* HR Administration
* Filing
* Keeping the office tidy
-Working alongside the Sales Director, to grow and maximise sales of ice cream with both potential and existing customers-mainly in house.
* To maintain a very high level of customer service at all times
* Booking in appointments, calling new and potential customers
* Assistance in onboarding customers to a high level of satisfaction
* Taking the time to get to know our customers and understand their requirements. Following up and maintaining custom.
* Picking orders when necessary
* Stock Checking / Receipting goods in
* Managing and placing orders for freezers, spares and Point of Sale
* Inform customers of sales/promotions to meet targets
* Scoop School - training customers teams how to scoop and looking after their ice creams to maximise margins
* Assistance with regular Newsletter
* Possible participation in Food Fairs and events, showcasing our beautiful product.
Applications:
A CV and covering letter, explaining how your personal qualities and attributes will shine in this role.
We would love to hear from you
Job Type: Part Time
Salary: £13/hour
Expected hours:
* 24 hours /week- this maybe less in the Winter and more in the Spring and Summer months.
* Includes one weekend day/week
Benefits:
* Company events
* Discounted or free food
· Involvement in Ice Cream Tasting Days for new flavours
* Free Farm Park Entry for up to 4 nominated members of your family (T &C Apply)
* Employee discount
* Free parking
* On-site parking
* A great rural environment
Job Type: Part-time
Pay: £13.00 per hour
Benefits:
* Employee discount
* On-site parking
Experience:
* Administration: 1 year (preferred)
Work Location: In person