We are recruiting a commercially driven Account Manager to join an established business based in Halesowen. The main objective of the position is to support the continued growth of our sales function; we are seeking a motivated and commercially driven Account Manager to join our internal sales team.
Key Responsibilities
* Manage and develop a portfolio of customer accounts, maintaining regular and proactive contact.
* Promote new products, services, and marketing initiatives to customers.
* Act as a primary point of contact for the field sales team, providing administrative and sales support including order processing, invoicing and logistical planning.
* Deliver a high standard of service to visitors, offering knowledgeable product advice and guidance.
* Liaise with warehouse and logistics teams to source products and ensure timely and accurate fulfilment of customer requirements.
* Maintain accurate records and ensure all customer interactions are logged appropriately.
Essential Skills & Experience
* Proven experience in a sales support or internal sales role, including processing sales and purchase orders using ERP systems.
* Strong communication and interpersonal skills, with the ability to build and maintain effective relationships with stakeholders at all levels.
* Confident and professional telephone manner, with well-developed call handling skills.
* Proactive approach with the ability to identify and contribute to process and system improvements.
* Excellent organisational and time management skills, with the ability to prioritise workloads effectively
* Strong team player with the ability to work independently using initiative.
* High level of numerical accuracy and attention to detail.
* Proficient in Microsoft Office applications; experience with ERP systems
* Must reside within a commutable distance of the office.
In return we will provide:
* The opportunity to join a well-established and growing business with a strong market presence.
* Varied and engaging role where you can develop your commercial and interpersonal skills.
* A supportive and team-oriented working environment.
* Competitive salary package, including additional benefits and performance-related incentives. Ongoing training and development opportunities.
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