Nestled in the heart of Portrush on Northern Ireland’s stunning Causeway Coast, the Marine and Lawn - Adelphi Hotel, offering a luxurious retreat with elegant design, and world-class hospitality. There has never been a more exciting time to join the newly renovated Portrush Adelphi Hotel as we embark on a new journey under the Marine and Lawn Portfolio of Hotels and Resorts. Position Statement: As the Night Porter, you will play a key role in ensuring the security and seamless operation of the Hotel by night, contributing to an outstanding guest service in the quieter hours to ensure our guests are always looked after. As Night Porter you will be responsible for: The security of guests and the premises of the hotel Serving and assisting guests for the duration of the night Providing the highest standards of service to guests, ensuring all guests needs and expectations are met Ensuring you are aware of all hotel services and are proactive in the sale of these to guests Ensuring you handle, store and deliver guest luggage to the appropriate destination Providing a guest car parking valet service if and when required Ensuring the guest areas are maintained in a clean and tidy manner in accordance with departmental and hotel standards Receiving payments for food and beverages Dealing with room service as required Ensuring all equipment and materials are used in a correct manner and reporting any issues immediately Maintaining security of stock areas at all times Dealing with guest concerns courteously and efficiently, reporting them to the Manager on duty Preparing set up for restaurant and conference and banqueting as required Essential Criteria Excellent communication skills Excellent guest service experience Self motivated and eagar to learn Reliable and trustworthy Previous experience in a similar role within Hospitality would be adventageous. The Perks When you join us, you’ll benefit from: Opportunities for career progression within the hospitality industry. Competitive salary and benefits package. A chance to work in a beautiful seaside location. The opportunity to be part of creating an exceptional guest experience, working with a talented team of hospitality professionals. Staff meals, uniform, and ongoing opportunities for training and professional development. Discounts on stays and dining experiences for you and your family. Enrolment in pension from Day 1 for all eligible team members. Incentive schemes. Team Celebrations. Equal Opportunities We are committed to recruitment practices that do not discriminate against any job applicant because of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership and pregnancy and maternity. We value diverse cultures, ideas, and people as part of our core DNA. Right to Work In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.