Supplier Performance Analyst
Eden Point : Cheadle
GBP 44,262 : GBP 46,591 per year
40 hours per week : Monday to Friday, 8am to 5pm
We have an opportunity for a Supplier Performance Analyst to join our Property Services Central Commercial Team, to collate, monitor and manage accurate data for the Property Services function, creating proactive
reporting to identify trends and risks in delivery and support contractor and supplier management
objectives.
The role of
Supplier Performance Analyst
will include:
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Developing and managing monitoring processes to ensure Supplier data is up to date and accurate, including analysing exception reporting, SAP notifications and recommending changes to support achievement of the Groups objectives
:
Monitoring, investigating and correcting Supplier data quality issues to ensure that the Property Services delivery teams are operating with the most accurate information
:
Regularly undertaking trend analysis, identifying reoccurrence of risk and potential opportunities for investigation or investment proactively highlighting service level performance issues to support achievement of the Groups objectives
:
Providing regular, high quality management information and updates to the team and senior management on contractor performance, making recommendations for improvements to support decision making and inform business planning in accordance with statutory requirements and Group policy
:
Building and maintaining relationships with internal and external stakeholders to identify practical business improvements and scope service and product improvements that meet the current and future needs of customers
:
Defining the requirements for reporting systems and support the implementation to ensure that performance is measured accurately and meaningfully against agreed targets and KPIs
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Supporting the team with the production of formal Board reporting, ensuring data is accurate, of appropriate standard and delivered to timescales to ensure the Group has visibility of performance and risk
Skills and experiences:
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Degree, management qualification or relevant professional qualification
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Experience of supporting SAP based information systems and upgrades
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Experience of addressing data quality issues, investigating and identifying root causes and delivering effective solutions
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Proven experience in working with others to deliver projects, including indirect reports and third party suppliers
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Experience of producing progress reports and management information, including making recommendations for changes needed to ensure delivery
:
Excellent organisational, project management and planning skills
:
Excellent interpersonal and customer care skills
:
This role will involve driving on company business. In order to drive a company vehicle, drivers must hold a full valid UK driving licence
About us
We provide in:house repairs and maintenance for a wide range of properties, as part of a not:for:profit organisation. We foster a diverse and inclusive culture. Our customers are at the heart of all we do, and colleagues help make a real difference to people's lives.
Our Benefits
As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering:
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25 days annual leave (rising to a maximum of 30 days) plus public holidays
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A pension scheme with employer contributions from Sanctuary
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