Job Title: Compliance Officer (Centre Monitoring)
Salary: £26,600 - £32,600
Location: Cambridge, Hybrid (at least 2 days per week in the office)
Contract: Fixed term (6 months), Full-time (35 hours per week)
We are seeking a Compliance Officer to join our motivated and dedicated Compliance Centre Monitoring team. This is an exciting opportunity to become part of our mission to safeguard the security and integrity of Cambridge International exams and assessments.
We are Cambridge University Press & Assessment, a world‑leading academic publisher and assessment organisation and a proud part of the University of Cambridge.
About the role
Reporting to the Compliance Manager, Centre Monitoring, you will be responsible for reviewing information and intelligence about our registered centres (schools) and using this data to carry out proactive and reactive quality assurance activities. You will gather, review, and record information and evidence to identify patterns of behaviour and risks that could affect the integrity of our exams. Using these insights, you will develop solutions that help centres improve and maintain the security and integrity of Cambridge International exams and assessments.
Key responsibilities include:
* Analysing data to identify trends; producing recommendations for centre improvement or potential centre closures.
* Managing the collection of information and evidence from a variety of internal and external stakeholders; identifying which information is most important to obtain, and making sure it is collated quickly and efficiently.
* Evaluating facts and evidence; making informed decisions on the additional support needed at our centres, identifying additional risks and escalating these to your manager.
* Decision making; from issuing warnings and requesting detailed action plans to recommending more serious corrective action, you will be responsible for making and communicating fair decisions.
* Providing guidance and support; we support our centres to administer exams correctly in line with our regulations.
* Reviewing processes, procedures and external guidelines; ensuring we are always following best practice.
* Supporting the wider Compliance Group as required.
About you
The Compliance team's greatest asset is its people. To succeed in this role, you will be a confident individual who can work independently and communicate clearly with a wide range of stakeholders. You will also be a collaborative and conscientious team player, with a keen eye for detail and strong analytical and decision‑making skills.
You will also:
* Have excellent communication skills providing information to a variety of stakeholders around the world with diplomacy, precision and sensitivity.
* Deliver superb customer service in all aspects of your work.
* Be a quick learner who is not afraid to ask questions.
* Be flexible and able to reprioritise according to changing situations.
* Be skilled at identifying mitigating risk.
* Be able to manage a varying workload and to successfully meet multiple tight deadlines.
* Be a positive person that lifts those around you.
The Compliance team is passionate about safeguarding the integrity of our assessments and exams. We strive to provide excellent support to exam officers, teachers, and candidates, enabling them to confidently access our exams and apply the regulations outlined in the Cambridge Handbook. If you share this mission, we want to hear from you!
Rewards and benefits
We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world‑class, flexible rewards package, featuring family‑friendly and planet‑friendly benefits including:
* 28 days annual leave plus bank holidays
* Private medical and Permanent Health Insurance
* Discretionary annual bonus
* Group personal pension scheme
* Life assurance up to 4 x annual salary
* Green travel schemes
We are a hybrid working organisation, and we offer a range of flexible working options from day one. We expect most hybrid‑working colleagues to spend 40-60% of their time at their dedicated office or location. We will also consider other work arrangements if you wish to work more flexibly or require adjustments due to a disability.
Ready to pursue potential? Apply now.
We review applications on an ongoing basis, with a closing date for all applications being 23rd November. Interviews are due to be scheduled in the week commencing 24th November or 1st December.
Interviews may be held before the closing date and we therefore reserve the right to close the campaign early, so please do not delay in submitting your application.
Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry.
Please note that Cambridge University Press & Assessment will not ordinarily be able to provide sponsorship for vacancies of less than 12‑month periods. Applicants must therefore have an existing right to work in the UK to be eligible for this position.
Why join us
Joining us is your opportunity to pursue potential. You'll belong to a collaborative team that's exploring new and better ways to serve students, teachers and researchers across the globe – for the benefit of individuals, society and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration.
Equality and diversity
Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where it's safe to speak up, and where we learn continuously to improve together. We welcome applications from all candidates, regardless of demographic characteristics (age, disability, educational attainment, ethnicity, gender, marital status, neurodiversity, religion, sex, gender identity and sexual identity), cultural, or social class/background.
We believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities, actively seeking to employ people from a wide range of different communities.
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