Overview
The waste and linen services manager is responsible for delivery of high quality, safe, efficient and waste management and linen/laundry provision to patients, staff and visitors across the organisation. They will provide professional specialist management support on a day-to-day basis for the waste collection operatives and linen room assistants. You will work alongside the facilities management team, to ensure services are undertaken, safely and in line with the trusts waste management and Laundry polices, that promotes the provision of safe quality care.
Responsibilities
* Undertake regular waste and linen room management audits, identifying non-compliance with legislation, Trust policy and best practice.
* Work closely with Trust managers to monitor and control all waste streams, ensuring strict compliance.
* Be a key member of the Facilities Management Team; undertake projects and weekend and out-of-hour work together with other duties in addition to key responsibilities of the role, at the discretion of the Senior Facilities Manager.
* Support the deputy facilities manager and provide operational oversight of waste and linen services practices and performance.
* Work as part of the Facilities team in delivering a high quality, responsive and effective waste collection and laundry service, in line with the Trust’s waste and laundry management strategic direction.
* Effectively manage waste and laundry services collections with Trust-nominated contract providers.
* Manage, monitor and control waste throughout the Trust, providing assurance to the Facilities Manager that the Trust is fully compliant against HTM 07/01 Safe Management of Healthcare Waste and other waste legislative requirements, including Recycling, WEEE, Hazardous, Confidential and Domestic waste.
* Introduce and monitor key requirements in line with the National clinical waste strategy 2023; monitor waste segregation target of 20:20:60 (for HTI, AT and OW respectively).
* Provide assurance to the Head of Facilities that the Trust is fully compliant against HTM 01-04: Decontamination of linen for health and social care, NHS national cleaning guidance, PLACE, Matrons Charter, and CQC outcomes.
* Ensure compliance with statutory commitments and current legislation for Waste; appraise new legislation and advise Senior Management accordingly to meet obligations at an acceptable level of risk.
* Develop and implement waste control measures and schemes to meet targets set by NHS Executive & Audit Commission; reduce environmental pollution; ensure legislation compliance; and operate the service efficiently.
* Receive, plan and action ad hoc waste and decommissioned furniture requests, coordinating tasks efficiently and cost-effectively (including office relocation) while ensuring fire exits are clear in collaboration with the portering coordinator.
* Ensure linen and laundry services are coordinated efficiently, with monitoring of daily stock issues and ordering systems to suit service needs.
* Work independently and as part of a team, seeking clarification from management only when necessary.
* Observe Trust policies overseen by facilities, e.g., Waste management, linen and infected laundry policies.
* Report and escalate any risks, issues or incidents that cannot be resolved day-to-day to the deputy facilities manager and suggest possible solutions.
* Drive efficiencies across your area of responsibility in collaboration with management colleagues, fostering a culture of continuous improvement.
* Oversee and track financial control expenditure; authorised financial signatory responsibilities in line with local purchasing ledger (Integra).
* Review and implement recommendations from external statutory and professional inspections (e.g., Health and Safety Executive, CQC, EA, clinical waste pre-acceptance external auditor) and act on recommendations promptly.
* Assist the deputy facilities manager in carrying out risk assessments to ensure safety of staff, patients and visitors affected by facilities’ duties.
* Monitor clean laundry deliveries, address issues, and create remedial action plans when required.
* Assist with data collection to enable annual statutory submissions, ERIC, PAM & PLACE returns and other required reports.
* Plan waste collection porters and linen room team rotas, in conjunction with the waste manager, to ensure adequate staff for responsive service delivery (Healthroster).
Relationships
* Internal: Facilities Manager, Deputy Facilities Manager, Facilities Officer, Heads of Departments, Ward & Departmental Managers, Health & Safety Manager, Infection Prevention & Control Team, Facilities Coordinators, Estates Team, Waste Collection Porters, Linen Room Assistants.
* External: External Contractors, External Agencies.
Additional Information
This advert closes on Wednesday 15 Oct 2025.
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