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Customer Service Supervisor (Hiring Immediately), Swindon, Wiltshire
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Client:
wagamama
Location:
Swindon, Wiltshire, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Views:
2
Posted:
08.05.2025
Expiry Date:
22.06.2025
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Job Description:
Front of House Manager | Location York Designer Outlet | Full time
Please note that this role is based at Wagamama York Designer Outlet (Unit 201-202 St Nicholas Ave, York YO19 4TA).
At Wagamama, we celebrate individuality and diversity. We value personality over perfection – we call it be you, be wagamama. With over 165 restaurants across the UK and Ireland, we are looking for a Front of House Manager to join us on our journey to nourish both body and soul.
The role |
As a Front of House Manager, you will be a leader passionate about creating a positive environment for guests and your team. You will support and coach your team to excel, driving restaurant performance and delivering excellent results.
Responsibilities include:
* Supporting your team through training and development to maintain high standards
* Planning and managing shifts to ensure proper coverage and team engagement
* Managing labour and rotas, understanding financial performance
* Celebrating success and recognizing individual contributions
We’d love to hear from you if you:
* Are passionate about team support, training, and high standards
* Have experience in shift planning and team coaching
* Are experienced in managing labour, rotas, and understanding financials
* Enjoy celebrating team successes and recognizing individual needs
Benefits |
* Weekly pay and share of tips
* Access up to 30% of earnings before payday with Wagestream
* £1000 annual bonus opportunity
* Flexible hours to support side interests
* Free on-shift food and 50% discount outside work
* Industry-leading family-friendly policies
* Early access to new menus
* Wagamama parties and VIP guest events
* Recognition as a nationwide 'Love Above the Door' legend
Additional benefits include pension scheme, holiday, training, cycle to work scheme, retail and leisure discounts, gym memberships, and long service awards.
Be you, be Wagamama
Wagamama is proudly part of Disability Confident.
As this role is based at an airport, successful applicants will need to apply for an airport pass (paid for by Wagamama). This involves providing 5 years of continuous references and completing a DBS check. If a pass cannot be obtained, alternative vacancies in nearby non-airport locations will be considered.
*100% of tips go to our teams. Tips vary by restaurant and are discretionary; they are not considered wages and are not guaranteed.
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