PROPERTY MANAGER PMS Managing Estates £Competitive, aligned to experience and portfolio size Colchester based office ROLE OVERVIEW Were looking for a confident Property Manager to take ownership of a diverse residential portfolio and deliver a consistently high standard of management. This is a role for someone who can operate independently, make sound decisions, and build strong relationships with clients, residents and contractorswithout needing close supervision. Youll be responsible for the full lifecycle management of your developments, ensuring they are well-maintained and compliant. ROLE EXPECTATIONS This is a varied and fast-paced position where no two days are the same. Youll balance customer service, compliance, contractor management and financial oversight, while maintaining a proactive approach to portfolio performance. Youll be expected to identify issues early, take ownership of solutions, and continuously improve standards across your developments. WHAT SUCCESS LOOKS LIKE Youll be successful in this role if: Your developments are compliant, well-maintained and running smoothly Clients and residents trust you as their main point of contact Budgets and service charges are well managed and transparent Contractor performance is high quality and cost-effective Communication is proactive, clear and professional HOW YOULL SPEND MOST OF YOUR TIME Most weeks, youll be: Managing the day-to-day performance of your residential portfolio Carrying out regular site inspections and ensuring H&S compliance Building strong relationships with clients, residents, RMCs and RTMs Managing contractors and overseeing works to ensure quality and value Handling customer queries, complaints and escalations effectively Preparing reports and communicating updates to clients Supporting service charge budgets, expenditure and financial control Managing projects such as major works and redecorations Ensuring compliance with leasehold legislation and industry standards Based in the office with site visits as required, trusted to manage your time and priorities effectively. WHO THIS ROLE IS FOR This role suits someone who: Is confident working independently and making decisions Has strong organisational skills and attention to detail Communicates clearly with a wide range of stakeholders Takes pride in delivering a high-quality, professional service Can manage competing priorities and tight deadlines EXPERIENCE THAT HELPS Residential property management experience Strong customer service background Experience managing contractors and service delivery Understanding of leasehold legislation and compliance requirements Budget management and financial awareness TPI qualification (or willingness to work towards) WHAT WE OFFER Competitive salary, aligned to experience Access to company pool cars for business use 24 days holiday plus bank holidays, with additional Christmas closure Pension scheme Perkbox membership with discounts across retail, travel and entertainment Fully funded training and professional development, including paid study leave Employee referral scheme Annual salary review Free eye tests and Cycle to Work scheme Long service award Support for Army Reserve training ABOUT PMS MANAGING ESTATES PMS Managing Estates is a well-established estate management company based in Colchester, supporting residential developments across Essex and the surrounding regions. The business works closely with residents, freeholders and developers to create well-managed, sustainable living environments. Our focus is on delivering a high standard of service across service charge management, compliance and day-to-day operational management. For employees, PMS offers a collaborative environment with strong stakeholder exposure, where you are encouraged to build relationships, take ownership and play an active role in how developments are managed. As part of a wider group, PMS combines a supportive team culture with the backing and opportunity of a larger organisation. HOW WE HIRE Initial conversation with our talent team Interview focused on experience, judgement and approach We aim to complete the process within two to three weeks and communicate clearly throughout. INTERESTED? Apply with your CV. All applicants must be eligible to live and work in the UK. Documentary evidence of eligibility will be required.