About us:
Are you passionate about financial capability? Join us to help develop knowledge, resources and tools that are accessible to all!
At The London Foundation for Banking & Finance (LFBF), our story began in 1879 when a group of visionary bank workers set out to elevate professional standards and leadership in the industry. Over the past 145 years, we became a recognised leader in financial services education, offering industry-leading qualifications and setting the gold standard for professional competency.
In 2023 we entered an exciting new chapter as an independent charity, revitalising and refocusing our mission to improve financial capability and empower professionals in the sector. We are now expanding our team to drive this transformation forward.
Our charitable objective is the advancement of knowledge and education in financial services, and to carry out research and publish useful results for the benefit of the public. In doing so, we seek to improve levels of financial literacy and skills, as well as support those working within or considering a career in the financial services industry.
Our objective is just as relevant, perhaps even more so, today as it has been in our long history. If you're inspired to make a real impact and contribute to the advancement of financial knowledge for the benefit of society, we want to hear from you.
About the role:
Do you have a flair for organisation, an eye for detail, and a passion for bringing people together?
We’re looking for a proactive and professional Events and Administration Officer to play a central role in the delivery of our events programme and in keeping our busy office running smoothly. This varied role would suit someone who thrives on juggling multiple tasks, enjoys problem-solving, and is keen to contribute to an organisation with a strong sense of history, purpose, and ambition.
What you’ll be doing
As our Events and Admin Officer, you’ll be at the heart of our operations. Your responsibilities will include:
* Events: Helping to plan and deliver a wide range of events – from breakfast briefings and online panel discussions to gala dinners – ensuring every detail runs smoothly. This will include liaising with suppliers, venues, speakers, and sponsors; coordinating catering and logistics; supporting event promotion; and overseeing attendee communications and requirements.
* CRM & Data: Acting as a Hubspot ‘super-user’, ensuring our CRM is effectively maintained to manage stakeholders, track engagement, and support compliance.
* Meetings: Coordinating internal and external meetings, including diary management for the senior team and producing accurate records.
* Enquiries: Serving as the first point of contact for shared inboxes, responding and redirecting queries efficiently.
* Office & Admin: Supporting office operations, liaising with landlords and suppliers, assisting with finance queries, and ensuring our day-to-day administration runs seamlessly.
* Projects: Assisting with proposition development and project delivery, keeping accurate records and chasing actions.
* General: Providing all-round support to ensure the smooth running of the organisation.
What we’re looking for
We’re seeking someone who is:
* Educated to at least A-Level (or equivalent) with an administrative or operational focus.
* Professional, approachable, and confident in communicating with people at all levels.
* Experienced in event management and administration.
* Skilled in budget tracking, on-the-day event management, and post-event reporting.
* Organised, with excellent attention to detail and strong time-management skills.
* Competent in Microsoft Office (Word, Excel, PowerPoint) and experienced with CRM and e-marketing platforms (ideally Hubspot).
* Proactive, adaptable, and able to work independently with minimal supervision.
* Aligned with our collaborative culture and values.
It would be great if you also bring:
* Familiarity with platforms like Zoom, Eventbrite, and Ticket Tailor.
* Experience using professional social media (particularly LinkedIn) for events and communications.
What we offer:
* A collaborative, adaptable and supportive work environment where integrity and innovation are valued.
* Competitive compensation based on your experience and our sector
* Hybrid working – work from home and work from our London office based in the City: we’d like you to be in the office at least two fixed days a month and relevant events but otherwise we’re flexible.
* Flexible working days and times: This role involves events, some of which may be in the evening or breakfast briefings, so flexibility from both sides is important.
* Development opportunities – this is a new role with the opportunity to learn new skills and develop your experience in events management, project management and administration.
* We recognise that physical, mental and financial wellbeing is important:
o so enjoy our generous annual leave (27 days plus bank holidays for full time hours, pro rata for part time hours).
o plan for your future pension with either 3 or 4% employee contributions and 6 or 8% employer contributions.
o provision of generous life insurance cover, to provide financial security to your loved ones should the worst happen.