About the Role
We are looking for a dedicated and proactive IT Support Engineer to join our IT Services team, primarily based at our Truro campus with some flexibility to work across our other sites. You'll play a vital role in maintaining and supporting the College's IT and AV systems, ensuring a high-quality and responsive service for both staff and students.
Working within a collaborative team, you'll handle a wide range of IT support requests, from troubleshooting hardware and software issues to assisting with installations, maintenance and project work. The role will also involve occasional travel between sites to provide cover and technical support.
About You
You’ll have experience working in an IT support environment, with a strong understanding of Microsoft Windows operating systems and Office 365, alongside good knowledge of macOS, iOS, and Android platforms. You’ll be confident diagnosing hardware and software issues, have excellent communication skills, and enjoy delivering great customer service in a busy environment.
A relevant IT qualification or equivalent experience is essential, and you’ll need access to suitable transport as the role involves travel between campuses.
Why Join Us
Truro and Penwith College offers an outstanding working environment with excellent professional development opportunities. You'll join a forward-thinking IT team in a college that values innovation, collaboration, and continuous improvement.
We offer a generous package with benefits including up to 28 days annual leave plus bank holidays and College closure days, LGPS pension scheme, relocation package, free on-site parking, and a variety of on-site benefits and discounts.
Application Process
Curriculum Vitae are not accepted, Application Forms only.
We reserve the right to close this vacancy early if a suitable candidate is found. Interviews may be held on a rolling basis.
CLOSING DATE: 5pm Monday 05 November 2025
Equality, Diversity and Safeguarding
Truro and Penwith College is committed to equality, diversity and safeguarding. All successful applicants will be required to undertake an enhanced DBS disclosure.
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