Field Service Engineer
£40,000 to £45,000 Per Annum
33 days annual leave inclusive of bank holidays
Company Van, Laptop and Mobile Phone
Permanent role
Overview
Our client is the UK's leading distributor of drinks and beverages equipment to the juice, cider, wine, beer and contract packaging markets. Based from their offices in Northamptonshire, the job will be to complete field installations, maintain and repair electro‑mechanical beverage process and production equipment and provide on‑going service support for customers.
Responsibilities
* Carry out installation, commissioning, repairs and routine servicing of all beverage equipment.
* Installation of fermentation tanks and temperature control systems.
* Deliver on‑site training, technical support and problem‑solving for customer equipment.
* Provide end‑user training covering the operation, maintenance and all fault identification.
* Support customers remotely, advising on technical issues and recommending solutions.
* Record service visits accurately and maintain compliance with company quality standards.
* Take ownership of customer satisfaction, ensuring systems perform to specification.
Qualifications
* Holds a recognised qualification in electrical or mechanical engineering.
* Electro/Mechanical experience working with the following: Single/Three Phase Circuits - 24 V Control Circuits/Safety Circuits - Experience with PLC's - Pneumatics.
* Availability to work nationwide and spend nights away.
* Work as part of the service team.
* Deal professionally, competently, and courteously with customers, suppliers and colleagues in verbal and written communications.
* Accurately record and report all activities using the relative documents provided by the customers and the company.
* Full understanding and compliance with industry and company Health & Safety.
* Respond to breakdown calls and complete planned maintenance.
* Complete customer visit reports for internal and external use where needed, utilising the company software system.
* Ideally a good track record of maintaining electromechanical equipment in the food and/or beverage industry, but not essential.
* Ability to work on own initiative.
* Full UK Driving Licence.
* Forklift Licence is preferred but not essential.
Personal Attributes
* Ability to work on own initiative
* Confident and personable
* Positive can‑do attitude
Salary and Benefits
* Overtime paid at standard rate Overnight bonus
* Company vehicle with fuel card
Laptop & Mobile phone.
* 25 days holiday plus bank holidays.
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