We are working exclusively with a growing FM and reactive maintenance provider to recruit a Senior Contracts Manager to support the operational leadership of a busy and expanding division.
This is a key role within the business, overseeing reactive maintenance, building fabric and minor works delivery across a varied portfolio of commercial, public sector, retail and education clients.
The successful candidate will oversee 2 Contract Managers alongside operational teams and subcontractors, helping drive operational performance, client satisfaction, commercial growth and service standards across the region.
This role offers genuine progression potential within a growing business and would suit someone who enjoys a fast-paced operational environment with a strong mix of client management, reactive FM delivery and minor works.
Key Responsibilities
* Overseeing reactive maintenance and minor works projects up to £100k
* Managing and supporting 2 Contract Managers across the region
* Leading operational delivery across building fabric and reactive FM services
* Managing engineers, subcontractors and operational support teams
* Building strong relationships with key clients and stakeholders
* Managing operational escalations and service delivery issues
* Supporting pricing, quotations, variations and additional works opportunities
* Driving commercial performance and margin improvement
* Monitoring KPIs, SLAs and operational reporting
* Ensuring compliance across health & safety and operational governance
About You
* Strong background within reactive FM, building maintenance or building fabric environments
* Experience managing contracts, engineers and subcontractors
* Commercially aware with experience managing minor works and additional works opportunities
* Strong operational and client-facing management skills
* Organised, proactive and able to manage multiple workstreams
* Experience within small works/minor works environments up to £100k preferred
Package
* Bonus/package
* Growing business with long-term progression opportunities
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