People Coordinator (HR Coordinator) Location: Flexible / Hybrid Contract: Permanent Salary: Competitive plus benefits About Arriva Arriva is one of Europe’s leading transport service organisations, employing more than 35,000 people and delivering over 1.5 billion passenger journeys each year across 11 European countries. With strong roots dating back to 1938, Arriva is on an ambitious growth journey. In May 2024, Arriva was acquired by I Squared Capital, supporting long-term investment, transformation and continued focus on our people. The Role As a People Coordinator, you will play a key role in delivering smooth, efficient and high-quality HR operations. You’ll be the go-to expert for HR processes, supporting managers and colleagues across the employee lifecycle and ensuring a positive, consistent people experience. This role suits someone who enjoys ownership, problem-solving and working with detail, while also partnering confidently with stakeholders across the business. What You’ll Be Doing You’ll act as a subject matter expert and process owner for core HR activities, ensuring processes are followed correctly, consistently and in line with policy and legislation. You’ll provide guidance and coaching to managers, helping them complete HR transactions accurately within the HR system. You’ll handle complex HR queries as an escalation point, offering clear, practical advice and signposting to policies where needed. You’ll also support data integrity within the HR system, produce accurate reports and liaise with technical teams to resolve system issues. A key part of the role is preparing and redacting Subject Access Requests in line with data protection requirements, ensuring confidentiality and compliance at all times. You’ll contribute to continuous improvement by identifying opportunities to streamline processes and enhance efficiency. You’ll also support wider HR projects and initiatives, providing coordination and insight to help deliver successful outcomes. What We’re Looking For You’ll have proven experience in an HR Coordinator or similar HR advisory role, with a solid understanding of HR processes across the full employee lifecycle. You’ll be confident using HR information systems and able to manage multiple priorities independently in a fast-paced environment. You’ll bring strong attention to detail, excellent organisational skills and a professional, approachable style. You’ll be comfortable handling sensitive information and understand the importance of discretion and data protection. Essential Experience Experience in an HR Coordinator or similar role Hands-on experience using HR Information Systems Strong administrative experience across the employee lifecycle Ability to manage multiple priorities and work autonomously Desirable Experience Experience using Workday Knowledge, Skills and Behaviours Excellent communication and stakeholder management skills High levels of discretion with strong GDPR awareness Ability to resolve queries independently and use judgement Strong organisation, time management and attention to detail Collaborative and service-focused approach Adaptable and resilient in a fast-paced environment Technical Knowledge and Qualifications Proficiency in HR systems and Microsoft Office Good working knowledge of UK employment law Good understanding of GDPR and data processing requirements Why Arriva At Arriva, our people are at the heart of what we do. You’ll join a supportive and inclusive HR team where your contribution matters and your expertise will help shape a positive experience for colleagues across the business. We’re committed to developing our people and offer opportunities to grow your HR career within a large, complex and evolving organisation.