Role
Description
To oversee and manage the Vision Rehabilitation strand of services including all service agreements, staff, trainees and volunteers
To report to CEO with service updates and attend Line Management meetings with CEO
To Deputise in absence of line manager where appropriate
To manage and be accountable for the vision rehabilitation service area practice within Sight Cymru, including maintaining professional development for team members
Adhere and work in accordance with Social service and Wellbeing Act (Wales) and any further legislation with implication to Vision Rehabilitation service provision
To maintain a current working knowledge of the safe use of a wide range of specialist equipment, eye conditions and treatments.
Ensure compliance with all contractual obligation and service quality assurance measures within the service area, including budgets
Gather, collate and provide detailed statistical information including quantitative and qualitative data in respect of all Vision Rehabilitation service provision
Maintain monitoring system required by service, funder and/ or commissioners.
Develop and support new services and new service tender and contribute to their successful implementation, always seeking opportunities for continuous improvement
Responsible for all aspects of risk management in accordance with the organisation's Risk Management Policy
Responsible for all aspects of relationship management with partners, commissioners, external organisations and other key stakeholders
Work with other strands of services i.e. Wellbeing, Fundraising & Communications, ECLOs, Business Support to assure collaborative approach to service management and growth within the organisation.
Produce written reports as requested by CEO and any other members of senior leadership, commissioner and trustees
Provide effective supervision, management and appraisal, support and performance management to ensure highest quality delivery of service by the staff and volunteers within Vision Rehabilitation Service area.
Oversee authorisation of mileage claims for appropriate staff
Work to ensure rights, dignity, welfare and confidentiality and privacy of service users is always maintained
Authorise, provide cover for annual leave, and provide emergency cover in absence of staff to ensure contractual obligations are met
Represent organisation at appropriate events, seminars etc conveying a professional and positive image of the organisation at all times
Attend regular training to maintain continuous professional development
Contribute to development of policies and procedures
Facilitate and participate in team meetings
Undertake any other duties as may reasonably be require by Line Manager
Support charity objectives and fundraising.
Closing date: 16th January 2026