Company Description Baxterstorey are looking for Hospitality Assistant to join the team at one of our Welwyn garden based sites- This is a maternity cover role lasting 9 months. As a Hospitality Assistant, you will be responsible for providing service excellences to our customers, guests and clients on events, conferences and Weddings. As a Hospitality Assistant you will receive the following industry leading benefits: Up to 20 days annual leave (dependant on job role) bank holidays Access to everyday discounts and communication portal Employee assistance programme Meals provided on shift when working within one of our venue Cycle to work scheme Your birthday off to celebrate in style Job Description The Hospitality assistant will be supporting and monitoring and serving all food and drinks to customers/clients/guest and clearing throughout the event. Job Type: Full Time 37.5h Salary: £12.60 hourly overtime Monday to Friday Responsibilities: Ensuring that there is clean furniture, dining tables and chairs available for the guests and ensuring presentation is at the forefront of everything you do. Clean and polish all cutlery and glasses/crockery for the next event Prepare all hospitality food and beverage requests offered to customers/clients/guest in designated meeting spaces in a presentable manner. To be able to work without supervision and take initiative over duties and tasks without being directed. To serve our guests with a genuine and positive demeanour. All service should be efficient and of the highest quality. To work on licenced bars serving alcoholic beverages To be able to use coffee machines Assist with the ordering and deliveries as required Preparation of all hospitality requirements ensuring all items are available and if not reporting this to your line manager Ensuring that any linen hired, and equipment hired for an event is counted and packed away for collection after the event. Qualifications Excellent product knowledge (food/beverage) Excellent communication skills Takes the initiative Excellent time management Supportive / Team player Strong presentation skills Excellent customer care skills