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Hospitality Operations Administrator, London
Client: AOK Events
Location: London, United Kingdom
Job Category: Other
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EU work permit required: Yes
Job Views: 2
Posted: 26.08.2025
Expiry Date: 10.10.2025
Job Description:
Hospitality Operations Administrator
We are looking for a Hospitality Operations Administrator to join AOK Events (certified as A Great Place to Work) in a key administrative role to help deliver a large number of corporate hospitality event bookings. The role also includes assisting our accounts team and providing operational support for our live events team during quieter periods.
AOK Events prides itself on developing long-term successful relationships with clients through excellent account management and project delivery. The Hospitality Operations Administrator will actively develop client relationships by managing bookings to a high standard and ensuring client satisfaction.
The role is Monday to Friday, 08:30 to 17:30, with flexible working options after probation. The role may require working outside these hours and occasionally on weekends.
Key Responsibilities:
* Deliver excellent logistics and communication to clients
* Create fact sheets and ticket letters for bookings with strong attention to detail
* Assist the accounts team—raising invoices and ensuring timely payments
* Manage sales administration and update our CRM system
* Build and maintain strong relationships with clients and suppliers
* Accurate reconciliation of projects to ensure profit margins
* Contribute to achieving the company's revenue targets
Key Competency Skills:
* Excellent attention to detail
* Strong time management and prioritization skills
* Organizational skills and ability to multitask
* Team player with a good work ethic
* Relationship-building skills
* Proactive attitude and willingness to ask questions
* Numerate and literate
Please send your CV to [emailprotected], along with a cover letter explaining your suitability for this role.
We are committed to high environmental and social responsibility standards and seek someone to help us achieve them and make a positive impact.
AOK Events values diversity and is dedicated to equity and inclusion. Women, people of colour, individuals with disabilities, and members of the LGBTQ community are strongly encouraged to apply.
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