Empower Your Team - Develop a team of high-performing colleagues dedicated to our mission of providing customers with a unique shopping experience. Work to achieve targets and deliver exceptional service.
Enhance Customer Experience - Collaborate with your management team to achieve and maintain our key customer service priorities. Guide colleagues to achieve superior store presentation and customer satisfaction.
Expand Our Reach - Your involvement in daily operations is crucial for your store's success and is key to achieving and maintaining our vital customer service priorities.
Experience Requirements
* Supervising medium-sized retail teams in a fast-moving retail environment to achieve high weekly sales targets.
* Managing a varied range of retail categories.
* Demonstrate competencies such as:
* Prioritising and organising work
* Customer focus
* Effective communication
* Team management
* Problem solving
* Talent development
* Commercial awareness
Salary and Hours
* £35,941 FTE
* 44 hours per week
Employee Benefits
* Full-time employees receive 28 days of annual leave (including bank holidays), increasing to 33 days after 5 years of service. Pro-rated for part-time roles.
* Contributory company pension scheme
* 10% store discount at all retail stores
* Death in Service Benefit
* Long service recognition scheme
* Access to in-house training programmes, both face-to-face and online
* MyHB colleague benefits platform offering:
* UK-wide discounts on retail, leisure, and hospitality venues
* Employee Assistance Programme with 24/7 confidential counselling
* Low-cost voluntary health cash plans and cancer cover
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