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Business Analyst (Marketing Cloud), Cambridge
Client: OSF Digital
Location: Cambridge
Job Category: Other
EU work permit required: Yes
Job Views: 2
Posted: 22.08.2025
Expiry Date: 06.10.2025
Job Description:
Who we are
OSF is an innovative and prominent Salesforce-exclusive transformation partner. As a trusted member of the Salesforce family, OSF has received significant investments, including Salesforce Ventures, and has established itself as a leading partner. Our focus is to assist clients in envisioning and reshaping their future by embracing new possibilities ('do something new') or swiftly progressing their Salesforce journey ('do something now').
Responsibilities
* Advise customers on the use of Marketing Cloud and Data Cloud systems, such as Salesforce Marketing Cloud, Data Cloud, or Selligent.
* Support technical implementation of systems like Salesforce Marketing Cloud, Data Cloud, Selligent, or Emarsys.
* Configure, integrate, and optimize Marketing Cloud and Data Cloud environments to improve personalization, segmentation, and cross-channel activation.
* Participate in customer meetings, workshops, and support marketing and sales activities.
* Leverage Data Cloud capabilities for identity resolution, real-time data activation, and analytics to support marketing and CRM strategies.
Requirements
* Practical experience in a similar role is valued over formal education.
* Experience with Marketing Cloud and Data Cloud systems, including eCommerce platform integration.
* Knowledge of digital marketing, CRM, and ideally Salesforce Marketing Cloud and Data Cloud certifications.
* HTML knowledge and basic Java, JSP, or PHP skills; experience with Pardot, Datorama, or Interaction Studio is a plus.
* Experience with SQL and large-scale customer data platforms.
* Ability to communicate complex concepts clearly in writing and speaking.
* Reliable, detail-oriented, and capable of providing quick, pragmatic support to clients.
OSF Digital is an equal opportunity employer committed to diversity and inclusion. We welcome all individuals regardless of gender, race, ethnicity, disability, sexual orientation, religion, or other protected categories.
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