Job Title: Shift Manager
Location: Norfolk
Employment Type: Full-time, Permanent
Shift Pattern: 24/7 rotating shifts (4 on 4 off/ Days & Nights)
Are you an experienced Shift Manager with a background in chemical or process manufacturing? This is an exciting opportunity to play a key leadership role in a fast-paced, highly regulated environment, managing a team of operators and supervisors to ensure safe, efficient, and compliant production.
About the Role
As a Shift Manager, you will be responsible for the performance and delivery of your shift team, leading between 20–35 staff members. You will ensure that production targets are met while maintaining the highest standards of safety, compliance, and operational efficiency. This role also carries critical responsibilities under COMAH (Control of Major Accident Hazards) regulations, including emergency response leadership.
Key Responsibilities
* Lead and manage a team of operators and supervisors, ensuring performance, development, and engagement.
* Oversee staffing, scheduling, and deployment of resources to meet production demands.
* Monitor production output, quality, and compliance with regulatory standards.
* Support training and competency development, ensuring all team members are fully qualified and capable in their roles.
* Take an active leadership role in health, safety, and environmental compliance, including incident investigations and audits.
* Act as Site Main Controller or Site Incident Controller in the event of a site emergency.
* Collaborate with planning, maintenance, and support departments to resolve issues and minimise downtime.
About You – Essential Requirements
* Proven experience in a supervisory or shift management role within manufacturing or a process-driven environment (chemical industry experience preferred).
* IOSH Managing Safely qualification (or willingness to obtain).
* Strong leadership and people management skills, with experience in performance management and employee development.
* Good understanding of training and competency frameworks in a regulated environment.
* GCSE (or equivalent) in Maths and English at Grade 5 or above.
* Excellent communication, organisational, and decision-making skills.
* Proficient in Microsoft Word and Excel.
Desirable
* NVQ, HNC/HND or equivalent in Chemical Engineering, Manufacturing, or a related discipline.
* Experience working in a unionised or regulated environment.
* National apprenticeship (SMT/PIMT) mentor competency.
* NVQ assessor qualification.
* Knowledge of LEAN manufacturing principles.
* SAP user experience