Job Title Admin & Export Manager Location Nuneaton, Bedworth, CV10 7SE GB (Main)
Job Description
Working in partnership with M&S, at Gist we deliver industry-leading logistics and supply chain transformation.
We value, celebrate, and believe in the power of individuality and strive to create a work environment where everyone can be themselves. We want you to join us, bring your authentic self to work and unlock your full potential.
We’re looking for an experienced Admin & Export Manager with a strong customer service focus and proven export expertise to lead our Bedworth operation, ensuring efficient, compliant delivery to stores, international partners, and suppliers while engaging and developing a high-performing team
What’s in it for you?
Gist is an inclusive, dynamic, exciting, and evolving business built on our core values. Here are some of the benefits we offer that make working for Gist just that little bit more special.
1. 20% M&S discount on most things from furniture, fashion and food
2. Discounted rates on healthcare cash plan
3. Attractive annual bonus scheme, based on M&S performance and personal objectives
4. Auto Enrolment Pension or competitive Defined Contribution Pension Scheme and life assurance (up to 4 times salary)
5. Amazing perks and discounts via our App to major restaurants and retailers
6. Access to a wide range of well being support – including our Employee Assistance Programme
7. A first-class welcome with a tailored induction and a wide range of training schemes to help with your learning and development
8. Cycle to work scheme
Role details:
Salary: Up to £40,000 per annum (DOE)
Hours: 37.5 per week
Working pattern: Monday to Friday | 09:00 to 17:00 (A level of flexibility is expected to ensure effective operational coverage)
Location: Gist Limited, Bedworth, CV10 7SE
What You’ll Do
9. Ensure all export processes are delivered in a cost‑effective, compliant, and service‑focused manner
10. Oversee export documentation, reporting, administrative workflows, and data accuracy
11. Lead, coach, and develop the Admin & Export team, building capability and succession
12. Chair daily/weekly/quarterly service reviews with M&S and communicate operational performance clearly
13. Work closely with our warehouse partner to ensure service levels and KPIs are consistently achieved
14. Build strong relationships with key stakeholders, including Amivet, to maintain stock availability
15. Review and optimise export processes to support efficiency, compliance, and future growth
16. Manage a suite of KPIs across the export operation
17. Collaborate with internal teams to ensure customer expectations are understood and met
18. Support planning activities to ensure the operation can meet growth projections and changing customer needs
Who You Are
19. Experienced in export operations, logistics administration, or supply chain management
20. Skilled at building credible, professional relationships with customers and internal/external stakeholders
21. An excellent communicator with strong influencing skills and the ability to convey expectations clearly
22. Highly organised with strong numerical and analytical ability, and exceptional attention to detail
23. Able to prioritise effectively in a fast‑paced environment while maintaining high service standards
24. Naturally enthusiastic, proactive, and open to learning and new ideas
25. Collaborative, supportive, and confident in coaching and developing others
26. Experienced in food logistics or retail supply chain (highly desirable)
27. Understanding of retail store operations (beneficial)
Why Gist?
At Gist we are united by our core values; with safety and people at the heart of everything do, we are progressive, accountable, collaborative, and ethical.
Our objective is to establish a performance-focused environment that is fair and inclusive, where everyone can develop, and connect meaningfully to their manager, the Gist vision, and M&S. We are fiercely protective of everyone’s health, safety, and wellbeing, and align firmly to M&S’s sustainability commitments in Plan A.
Gist will play an integral part in the M&S journey as it pushes boundaries to lead the retail industry into a greener, speedier, more inspiring era. As part of the M&S group, there’s never been a better time to be part of our team. Join us and make an immediate impact.
Gist aims to be an inclusive organisation, trusted and admired by our colleagues, customers, and suppliers. If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment. If it’s meaningful to you, it’s important to us.
Our Internal Recruitment Team fulfil all vacancies on a direct basis. Unsolicited contact by unapproved agencies (sharing speculative CVs) will not be accepted and introductory fees will not apply.
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Recruiter Kobayashi, Stephanie