Overview
About The Company: OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values -Trust, Respect, Unity, and Empowerment.
About The Role: Days of Working: Monday to Friday. Reporting to the Projects Procurement Manager, the Hire Controller will manage all hiring of equipment for Hard Services at OCS - managing spend leakage and reporting back to our sole supplier to increase their offering. Working alongside our Projects Operations team to ensure the equipment is managed effectively. Reporting & maintaining data back to the business and stakeholders of how our Hire spend is being managed and looking for opportunities to grow the account. This would be a fantastic opportunity for individuals from a customer service environment, ideally with industry experience, who would like to see and feel the impact of their work in a hands-on, highly operational, service-focused business.
Responsibilities
* Proven experience in a Purchasing Customer Service role, preferably handling in-bound order enquiries where you have used your skills and experience to successfully complete transactions and satisfy internal customers
* Previous experience in the hire or construction industry would be advantageous but not essential
* Experience in developing and utilising product knowledge, eager to understand our product range and the wider OCS business
* Exceptional communication skills including negotiating and influencing. You’ll have the ability to engage and build relationships with both internal and external customers
* Comfortable using your own judgment and initiative to make decisions in line with our company policies
* An effective team member with a highly supportive, collaborative approach
* A flexible and adaptable approach, you’ll enjoy a varied workday in a fast-paced operational environment where you’ll manage multiple tasks, deadlines and targets whilst maintaining high standards of accuracy
* A commitment to continuous improvement, puts forward and acts on suggestions to improve processes and service levels
* A good level of computer literacy in MS Office packages
General
* Avoid conflict of interests between personal interests and the interests of the UK & Ireland group.
* Exercise independent judgment, reasonable care, skill and diligence when carrying out their duties.
* Act in good faith and promote the long-term success of each company within the UK & Ireland group for the benefit of all members and wider stakeholders.
* Adhere to and promote the UK & Ireland group’s policies on equality & diversity, information security, health and safety and data protection in the performance of their duties and the management of the departmental functions reporting into them.
* Support and promote the UK & Ireland group’s sustainability plans and policies, including the Carbon Management Plan, and carry out duties in a resource effective way, recognizing the shared responsibility of minimizing negative environmental impacts wherever possible.
Essential
* Previous experience in Hire equipment
* Purchasing administration
* Strong influencing skills
* Operational and tactical supply chain experience, ability to be reactive
* Being a fixer by nature
* Results driven with a flair for negotiation
* Excellent verbal and written communication skills
* Data focused, with a proven track record for generating ideas for cost reduction
* Demonstrable knowledge of owning supplier management and performance measurement
* A strong team player with the ability to work in a cross-functional team
* Ability to build sustainable and productive relationships with suppliers
* Use data and market research to make recommendations for improvement
How to Apply
If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.
We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
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