Company Overview
Pure Leisure Group operates 21 picturesque holiday parks, including the award-winning Royal Westmorland. Our mission is to provide exceptional holiday experiences in beautiful countryside settings, ensuring that our guests can escape the hustle and bustle of everyday life.
Summary
We are seeking a dedicated Leisure Attendant to join our team at Pure Leisure Group, South Lakeland Leisure Village. To assist with the day to day operations of the Health & Fitness Centre and maintain the highest standards of guest care.
Responsibilities
* Answering telephone calls and dealing with queries on reception from prospective/existing members.
* Any other duties as required by your line manager commensurate with your role
* To carry out reception and administration duties relation to the centre members, including bookings and membership enquiries.
* To provide product and Company information to Customers to a high standard of level of competence.
* To supervise the pool in a life guarding capacity when reaching 30 bathers
* To instruct members in the use of the fitness suite (supervised)
* To ensure a high standard of cleanliness and excellent public image is maintained
* To undergo specific training as indicated by the Duty Manager and be required to attend water based training periodically
* Ensure health and safety standards are maintained and comply with all legislation, regulations and as directed by the Company
* Reporting any health and safety issues to the Duty Manager
* Effectively maintain hygiene levels of the facilities and maintenance of equipment to a recognised level of capability
* Dealing with member enquiries and complaints
* Liaising with other team members to ensure tasks are completed effectively
* Accept instructions from the Duty Manager in a correct and appropriate manner
* To undergo specific training as indicated by the Manager as and when required
* Take all reasonable steps to protect the health, safety and welfare of all employees, patrons and visitors, by promoting safe working practices
* Comply with company policies, rules and procedures at all times
Skills and Qualifications required:
* Experience in a similar role in a health/fitness club or local authority sports centre
* Excellent judgement, able to listen to members' point of view/requirements and evaluate best option
* Good time management, is organised and creates a good impression, takes pride in quality of work and is always presentable
* Excellent communication skills, able to convey information clearly and accurately
* The right to work in the UK
* RLSS National Pool Lifeguard Qualification or willing to work towards
* Experience in a similar role in a health/fitness club or local authority sports centre would be beneficial
If you're ready to create memorable experiences for our guests while working in a beautiful setting, we invite you to apply today and join the Pure Leisure Group family
Benefits:
* Company pension
* Employee discount
* Free parking
* Health & wellbeing programme
* Life insurance
* On-site gym
* On-site parking
Work Location: In person