Assistant General Manager Salary: £28,980 Bonus (Average £1500-£2000 every 6 months) Southampton Are you ready to step into a leadership role within a fast-growing self-storage business? Were looking for a proactive and commercially minded Assistant General Manager to help drive performance, maximise occupancy, and deliver an outstanding customer experience. The Role As Assistant General Manager, youll support the running of a busy self-storage site—playing a key role in driving unit sales, maintaining high facility standards, and leading a small team. This is a hands-on, customer-facing position where youll be managing enquiries, converting leads into rentals, and ensuring the site operates efficiently, securely, and in line with brand standards. What Youll Be Doing Team Leadership Support the General Manager in leading and developing a small, high-performing team Lead by example on the front line, setting standards for sales and service Step up to manage the site in the General Managers absence Sales & Occupancy Drive unit rentals by converting enquiries into move-ins Maximise occupancy and revenue through effective upselling and pricing awareness Monitor performance against KPIs and targets Customer Experience Deliver a friendly, professional service to all customers—face-to-face, phone, and email Support customers through their storage journey, from enquiry to move-out Resolve any issues quickly to maintain high satisfaction levels Site Operations Oversee daily site operations including admin, audits, and reporting Ensure units, reception, and external areas are clean, secure, and well-presented Manage move-ins, move-outs, and account management Security & Compliance Maintain strong security standards across the site Ensure health & safety procedures are followed at all times Carry out regular checks of the facility and report any issues promptly Continuous Improvement Identify opportunities to improve sales performance and operational efficiency Support local marketing initiatives and community engagement What Were Looking For Experience in a supervisory or management role (retail, hospitality, or storage ideal) Strong sales mindset with a focus on hitting and exceeding targets Highly organised with the ability to manage day-to-day site operations Excellent customer service and communication skills A hands-on, “roll your sleeves up” approach Commercial awareness and a proactive attitude Whats in It for You £28,980 basic salary performance bonus Clear progression into General Manager opportunities Ongoing training and development Stable, growing industry with long-term career potential Supportive, team-driven culture Apply Now If youre ready to build your career in self-storage and take ownership of a site with real growth potential, wed love to hear from you. INDMM