Job Description
Logistics Coordinator (Hybrid, 3 days office, 2 days wfh)
Liaise with carriers to manage delivery process and update relevant personnel as required. To assist in the supply of products to allocated customer accounts. To support on other accounts as required in all aspects of administration and operations.
Key Objectives and Tasks:
* Key Responsibilities: Tasks include managing consignments, raising commercial invoices, tracking goods transit, supporting order processing, ensuring service level agreements are met, preparing monthly reports, collaborating with finance, and monitoring delivery pricing consistency to maximize business margins.
* Personal and Professional Requirements: Candidates must be organized, detail-oriented, and proficient in MS Office, with good interpersonal skills, problem-solving ability, and time management. Experience with commercial invoices, import-export documentation, and VAT knowledge is preferred. Print industry knowledge is advantageous but not mandatory.
* Key Competencies and Management Skills: The role demands client focus, drive, teamwork, sound judgment, clear communication, attention to quality and detail, effective planning, technical expertise, commercial awareness, and leadership qualities including team development and performance management.
Key Competencies
* Client Focus: Understands and supports client needs.
* Drive: Motivated, proactive, meets deadlines.
* Teamwork: Shares info and supports colleagues.
* Judgement: Makes sound, logical decisions on Import Export
* Communication: Clear, concise, checks understanding.
* Quality: Delivers accurate work, improves processes.
* Organisation: Plans well and adapts as needed.
* Technical Skills: Applies relevant knowledge effectively
Personal Specification:
* Must be organised and have a keen eye for detail
* Confident with good relationship and interpersonal skills
* The ability to apply and demonstrate initiative as well as operate under direction
* Proficient in basic office computer skills: MS Excel, Word and Outlook
* Good time management skills and the ability to prioritise are essential
* Be well presented and remain calm and escalate where difficult circumstances present
* A pro-active approach to problem solving
* Cost and client focused with the ability to work to tight deadlines
* Functions well as part of a team and has a desire to learn and show initiative
* Honest, trustworthy and reliable
Qualifications:
* Must have knowledge of import export systems and documentation
* NB: No sponsorship