ESP is seeking a skilled Project Coordinator with experience in IT infrastructure and implementation projects. This role is ideal for someone who enjoys managing multiple tasks, working with cross-functional teams, and delivering high-quality results for clients In this role, you will: Project Coordination & Delivery: Coordinate end-to-end delivery of infrastructure and implementation projects Stakeholder Management: Act as the go-to contact for project teams, engineers, and customers and proactively manage and resolve project escalations or complaints with senior stakeholders Scope & Change Control: Track budgets, timelines, resources, and risks, and support monthly billing and reporting Quality Assurance & Risk Management: Maintain accurate project documentation, risk log and ensure SLA compliance Process Improvement & Bid Support: Work with stakeholders to resolve issues, assist in new bids and and continuous process improvement, and drive successful outcomes We’re looking for someone with: 3 years of experience managing IT infrastructure or implementation projects Strong communication and multitasking skills Proficient level with MS Project, Excel, O365 suite, cost tracking and other project tracking tools Understanding of project lifecycles, SLAs, and change control Knowledge of ITIL, service delivery frameworks, or project methodologies (e.g. PRINCE2) is advantageous Experience of working with offshore/best shore/remote teams/resources. Experienced in delivering presentations and customer-facing Service/Project coordination. Work Details: Schedule: Monday to Friday, 9am to 5pm standard business hours. Location: Hybrid, 3 days at the office in Reading, UK, 2 days at home Why join ESP? Deliver real impact in a supportive, professional environment Work with top-tier clients on exciting projects Access to training, development, and progression opportunities Competitive salary, flexible working, and great benefits Ready to take your next step? Apply now and let’s build something great together. ESP Global Services is an Equal Opportunity employer