IMPORTANT: YOU MUST HOLD A BRITISH OR NORTHERN IRELAND PASSPORT AND ARE ABLE TO UNDERGO AN DEVELOPED VETTING. Key Information: Location: Manchester Salary: £24,000 - £27,000 Contract: Full Time Work Hours: 40 Hours Per week Join a dynamic team where no two days are the same. As the first point of contact in a prestigious building, you'll deliver exceptional customer service while supporting cleaning, events, and facilities operations. From welcoming VIPs to ensuring high cleaning standards and assisting with event setups, this role offers variety, responsibility, and the chance to make a real impact. If you're proactive, professional, and ready to take on a role that blends hospitality, security coordination, and facilities support, we want to hear from you. You'll be working with a respected client in a high-profile environment, known for its commitment to excellence, professionalism, and service delivery. The team values collaboration, integrity, and continuous improvement. This role exists to ensure a seamless, welcoming, and secure environment for all building users. It supports the client's operational needs while maintaining high standards in cleanliness, hospitality, and event coordination. Responsibilities: In this role, you will be responsible for delivering a professional and welcoming front-of-house service, acting as the first point of contact for all building users. You will carry out cleaning duties to a high standard in line with PM3 auditing requirements and under the guidance of the Cleaning Supervisor. Your responsibilities will also include supporting event setups to meet client specifications, managing hospitality services, and stepping in to lead events in the absence of a supervisor when required. You will work closely with site security, ensuring compliance with their instructions, and escort subcontractors carrying out maintenance or building works. Additionally, you will assist the Client Business Team with service-related requests, contribute to service improvements, and undertake any other reasonable tasks within your capabilities as directed by the Management Team. Requirements: Experience in cleaning or facilities roles. (Desirable) Holder of a British Passport (ESSENTIAL) Eligible for DV (Developed Vetting) clearance. (ESSENTIAL) Strong communication and customer service skills Flexible, proactive, and team-oriented