As the Information Technology and Business IntelligenceOfficer, you will be responsible for the provision of information and analyticsto support business needs. The role requires analytical skills and the abilityto provide support on business intelligence and information management. Youwill use your knowledge to support our management team with datatransformation, data quality, data analysis,data presentation and technical implementation, and you willbe responsible for planning and communicating actions with the practices.
The Information Technology and Business Intelligence Officer isemployed by Leek and Biddulph Primary Care Network to support the PCN Board,Management team, the member practices working across the PCN population andmulti-disciplinary Practice teams.
The role will include supporting the Practices IT systems and thedevelopment of new and innovative uses for technology to support the PCN.
Main duties of the job
Provide information regarding the PCN DES requirements to support businessprocesses and decision making.
Extract and submit data required for PCN, DES, CAIP and IIF.
Provide authoritative information and analytical data to support decisionmaking within the PCN.
Undertake data analysis, data modelling and data transformation based upon identified business needs.
Support PCN and practicestaff by creatingbespoke EMIS templates and searches to maximise income.
Support teams and act as a projectlead to implementing IT solutions.
To record personally generatedinformation and maintain a databaseof information relating to the work done in the practice:-
Includes information and records relatingto audit and clinical work undertaken by thepost holder, reference notes relating to clinical/technical information etc.
Ensure the PCN remains fully compliant with the requirements of the DES.
includes maintaining uptodate, detailed recordsof all work done in the practicesfor which the post holder is accountable.
To maintain and develop professional competence and expertise.
To attend local, regional and national meetingsof relevance.
To undertakeany other duties commensurate with the post holders grade as agreed with thepost holders line manager.
All employees should understand that it is their personalresponsibility to complywith all organisational and statutory requirements. e.g. health and safety, equal treatmentand diversity, confidentiality and clinical governance
About us
Leek and Biddulph PCN are a group of five GP practices working together to focus on local patient care. We are a multi-disciplinary team, covering Leek and Biddulph, responsible for the healthcare of just under 50,000 patients. We are led by our PCN Clinical Director and a supportive management team.
We are a very forward thinking and innovative PCN who were one of the first PCNs in North Staffordshire to convert to a Limited Company. We utilise to the full, the skills and experience of our team members which includes Clinical Pharmacists, Pharmacy Technicians, Occupational Therapists, Physiotherapists, Social Prescribers and Mental Health Practitioners. We have a flexible approach to working patterns and generous terms and conditions including the NHS Pension.
We are supportive of professional development and pride ourselves on developing new roles in a collaborative and friendly environment.
Job responsibilities
To produce highlevel strategic and performance analysis which is necessary to meet thedelivery of national and local monitoring requirements in line with relevantNHS guidance.
Monitoring andreview of across the PCN and providing timely and concise up-datesto the Clinical Director and members of the PCN board.
Have a clearunderstanding of the PCN DES and ensure that practice data supports theserequirements and ensure that the PCN meets the standard thresholds forachievement and payment.
Investment andImpact fund have a clear understanding of the requirements of percentagethresholds within the IIF and ensure that data recording match theserequirements and BI data is supplied in a timely way to ensure targets areachieved.
To benchmark IIFtargets, across the 5 practices and work with the Practice Manager and ARRSteams to address priority areas.
Access and regularly review performancereporting software reviewing performance against data to ensure complianceand outcomes.Provide reports forthe Board of Directors and Practice Managers with a view to agreeing key work priorities.
Understand andeffectively support the use of Ardens templates in the practices to ensureefficient an effective recording of clinical information to support practiceand PCN targets and supply training as required.
To workintegrally with Practices to develop EMIS in practice and continue to look for development opportunities and assist staff with up-datesand enhancements providing training support documentation and in-housetraining as required.
Management of single PCN HubClinical Service for the PCN ARRS team.
Carry out monthly demographicupdates to PCN Clinical Hub to ensure patient demographics are accurate.
Look for IT and BI opportunities within the wider NHS communityand ensure that PCNis at the forefront of these developments to support strategic planning andprogressive practice.
Person Specification
Qualifications
* Educated to degree level, or equivalent experience within Primary Care.
* Experience of working within Primary Care.
* Experience of working in a role that requires a high degree of autonomy.
* Experience of managing employees.
* Knowledge of Primary Care and how it operates.
* Able to prioritise own workload.
* Be Able to identify clear priorities for action whilst managing multiple stakeholder expectations.
* Able to use Clinical Information and IT systems.
* Be proficient in the use of Microsoft Office products with advanced level skills in the use of excel for analysis and costing purposes as required for this operational role.
* Excellent written and verbal communication skills.
* Excellent organisational skills.
* Excellent team working skills.
* Be able to deal with complex problem solving situations and to think their way around the problem with the minimum of supervision to ensure implementation on the ground is not affected.
* Able to work independently, showing initiative.
* Ability to work with a high degree of autonomy.
* Flexible and adaptable to team and service needs.
* Able to work under pressure and to deadlines.
* Flexible approach to change.
* Reliable, punctual and confident.
* Recognised management qualification.
* Experience of working within a Primary Care Network.
* Experience of developing primary care provision at scale, for example working with a federation or collaboration of general practice.
* Experience of working with a range of local stakeholders and other providers.
* Experience of providing a HR service.
* Proven experience of managing projects.
* Knowledge of Primary Care Networks and the Additional Roles. Reimbursement Scheme and Network Contract DES specifications.
* HR Knowledge.
* Able to use EMIS.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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