About The Role
Do you have experience in Customer Service and a passion for delivering the right outcome for customers?
HomeServe has an exciting opportunity to join our team in thePrestonoffice (PR2 9NZ) as anOperations Support Agent.
In this role,youlltake ownership of customer claims and provide dedicated support to ensure an effortless experience that goes beyond expectations. Your focus will be on resolving issues quickly and effectively, using the right tools, processes, and procedures.Youllbe the key point of contact for customers, contractors, and third parties, helping to coordinate and manage each claim with care and professionalism.
Ifyourecommitted to excellent service and enjoy working in a dynamic team environment, we would love to hear from you.
Salary: £28,000per yearwith opportunities for progression as you develop within HomeServe
Contract: Permanent, Full-time (40 hours per week)
Shift Rotation: 8.5-hour shifts per day (40 hours per week) on a 6-week rolling Rota (including Public Holidays on rotation).
* Monday Friday between the operating hours of 0800 1900
* Sat Sun between the operating hours of 0900 - 1730
This is a fully flexible role based in our Contact Centre,working 40 hours per week on a 6-week rotating shift pattern. To help su...