Are you a seasoned programme manager with a passion for driving impactful change across technology and business functions? Here at Yorkshire Housing, we're looking for a
Transformation Programme Manager
to lead and govern a multi-year, multi-phase strategic transformation programme that's reshaping our core platforms, customer experience, and organisational culture.
This is a pivotal role where you'll take ownership of the full programme delivery lifecycle—leading programme delivery, coordinating cross-functional teams and outcomes, working to both agile and traditional project delivery methods, strengthening governance through robust dependency management, and ensuring we realise the benefits set out in our business case. You'll be working with brilliant people across the organisation and beyond, helping us make a real and lasting difference.
We believe work is something you do, not somewhere you go so if you want to work for a company who are truly flexible and where you are valued then this could be the role for you
What we're all about
You might think of Yorkshire Housing as 'just' a housing provider, but we're so much more than that. Yes, we own and manage nearly 20,000 homes (and counting) across Yorkshire and make it possible for current and future customers to have a place they're proud to call home, but we're also all about making a positive difference in people's lives.
We've got big plans to overhaul the traditional customer service offer, build new homes that are truly future-proof and empower our people through flexibility and freedom to do their best work.
Our investment in technology is a key pillar of our strategy, and our change team are working on exciting, complex and ambitious programmes to deliver a pre-emptive customer experience – who wouldn't want to be a part of that?
Want to know more about your next challenge?
What you'll be doing
As Transformation Programme Manager, you'll lead the delivery of a complex, multi-year programme that spans multiple projects and teams. You'll take ownership of the full programme lifecycle—from planning and governance to benefits realisation—ensuring everything aligns with our Target Operating Model (TOM). You'll work closely with internal teams and external partners to drive progress and manage dependencies.
Key areas of focus include:
* Translating strategic business case objectives into clear, actionable delivery plans with precise management of milestones and dependencies
* Leading and governing tech-enabled projects with robust planning, risk management, and financial oversight
* Driving cost control, rolling forecasts, and decision making
* Managing cross-functional teams and delivery partners to ensure alignment and accountability
* Leading an in-house delivery team across Salesforce, analytics, finance, telephony, small change and culture programmes
* Supporting Business Analysis for high quality design
* Supporting change management to enable successful adoption
* Communicating effectively with varied audiences, including senior stakeholders
* Fostering a culture of performance, resilience, and continuous improvement.
This role is offered on an Agile Homeworking contract which means you can work flexibly and in line with our Hub, Home, Roam approach. We do ask that you can travel into our Leeds workspace a couple of times a month, or as and when the business requires for meetings, collaborative working sessions or team catch ups.
Already feel this is the role for you. There's much more useful information you can read in the Role Profile
Who are we looking for?
You'll bring a strong track record of delivering complex change programmes, with deep expertise in programme and project management, agile methodologies, and stakeholder engagement. You'll be confident working across technical systems and delivery teams, with a hands-on approach to planning, governance, and benefits realisation.
We're also looking for the following:
* Significant experience in programme management, delivering large-scale transformations
* Strong planning and dependency management skills, with a hands-on approach to technical delivery
* Proficiency in programme management tools
* Builds strong relationships and drives delivery across teams and individuals
* Experience with systems like Workday, Salesforce, Target Operating Model and other enterprise platforms
* Qualifications in methodologies such as MSP or Agile
* Expertise in agile frameworks, programme and project management, change management, business analysis, risk management, and benefits tracking
* Excellent communication skills, with the ability to tailor messaging to different audiences
* Experience working with cross-functional teams and external delivery partners
* A values-led approach that aligns with Yorkshire Housing's culture.
It would be great if you also have:
* Certifications such as PMP, PgMP, PMI-ACP, CSM, SAFe SPC, ITIL, or CTPM
* A degree or equivalent experience in programme management or business transformation.
What's in it for you…
This a full-time permanent role, contracted to a 35-hour week plus 26 days annual leave (rising annually to 31 days) plus Bank Holidays.
We offer a reward package to suit everyone. At YH, you can claim back for prescriptions, eye tests and more with our cash plan, make the most of a variety of retail discounts and take advantage of our pension scheme where we'll match your contributions up to 9%, just to name a few.
Our people's health and wellbeing are one of our top priorities, and you can make the most of our readily available wellbeing support package. This includes access to a library of free fitness classes, as well as an instant My GP service and free counselling sessions with a trained professional.
Find out more about our employment perks here
Now you're really interested?
At YH, we're actively building a working environment that's inclusive as well as diverse, where everyone can contribute their best work and be themselves. We believe difference is what makes us stronger and recognise the importance of our teams reflecting communities we serve, so we welcome and encourage candidates from all backgrounds for this role.
If you require any additional support with your application, or have any further questions please contact our fab recruitment team via email at
The fine print
The closing date for applications will be
Thursday 25th September 2025
, but we might close it early if we get lots of great candidates, so don't hang around.
This is a challenging but rewarding role, so to give yourself the best chance of success, please make sure you have proven experience delivering complex programmes in at least one of the areas we've highlighted.