An opportunity for a role as an Administrator / Service Controller to join a well-established company, Pegasus Material Handling
Location: Washington, Tyne & Wear
Annual salary: £28392.00
Job Type: Full Time / Temporary (to cover Maternity Leave)
Contract: Fixed Term Contract, 7 months February 2026 August 2026
Hours of work: 40 Hours Per Week (Monday to Friday)
Benefits: 25 days annual leave (pro rata) plus bank holidays.
We would welcome applications to the position from today, please note interviews to start week commencing 19 th January 2026 with a view to a start date of 2 nd February 2026.
About Pegasus Material Handling:
Pegasus Material Handling have been established for 30 years and provide the sales service and hire of Materials Handling solutions throughout the North of England. They have an excellent reputation for high quality levels of service and customer care, providing local service to international standards.
This job offers the opportunity for an exciting role within a progressive local company working with and supporting international manufacturers.
If You:
Have previous administration experience with minimum NVQ Level 2 experience.
Have a forward-thinking approach to responsibilities to ensure administrative tasks are completed efficiently and to high standards.
Having a positive approach to Team Building and developing Motivational Skills
Possess both verbal and written communication skills including negotiation, report writing and presentations.
Confident telephone manner.
Have a willingness to learn and develop continually.
A warm approach to learning new tasks and taking on further responsibilities.
Attention to detail.
Then this role may be for you.
We are interested in candidates from a variety of backgrounds, and although experience in forklift trucks would be desirable, it is not essential to apply for the role.
The Role
As a key member of the team, you will be working with the Administration Manager and our Service Support Team to support the business operations.
Key Tasks Include:
Process and monitor enquiries for sales, hire and service and support.
Monitoring and processing of service and support including, assigning jobs to and liaising with Engineers, organising and ordering parts for jobs.
Support stock management, including stock replenishment to maintain minimum stock levels and general upkeep of the stores.
Intake of deliveries to the depot and organisation of parts to stock or engineers.
Create and issue service and support quotes as required and process job invoices, as well as relevant documentation.
Organise transport for orders and returns.
Creation and processing of maintenance agreements for customers own equipment.
Process Warranty jobs and supplier warranty credits.
Support company equipment and infrastructure maintenance activities.
Support visitor management whilst on-site.
Support the companys approved supplier approval and review process.
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