Scheme Manager
Location: Newbury
Salary: £9,828 per annum
Vacancy Type: Permanent, Part Time (15 hours per week – Monday, Wednesday & Friday, 10am-3pm)
Closing Date: 24 December 2025
Are you passionate about helping people live independently in a safe and supportive environment? The organization is looking for a proactive and caring individual to join them at Mulberry Court, a welcoming retirement living scheme in Newbury.
Responsibilities
As the Scheme Manager, you will be the friendly face of the scheme, supporting the Delivery Manager with day-to-day operations and ensuring residents feel safe, supported, and empowered to live independently.
You will take ownership of essential safety checks, including health & safety, fire safety, and the warden call system, ensuring the organization meets compliance standards and delivers consistently high levels of service. Your keen eye for detail and proactive approach will help you identify and manage risks, including safeguarding concerns, and you will be confident in taking appropriate action to ensure residents’ wellbeing is always prioritised.
Qualifications
* Experience in housing or customer-facing roles.
* Strong IT skills (Microsoft Office) and a willingness to learn new systems.
* Excellent record-keeping and attention to detail.
* A self-starter with great organisational skills and a passion for helping others.
* A clear communicator who works well with residents, colleagues, contractors, and external agencies.
* A practical problem-solver who delivers high-quality work and meets deadlines.
* Someone who takes pride in delivering excellent customer service, including resolving feedback and complaints.
* Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references, and possession of a valid Right to Work document.
About the Organisation
The organization is a leading housing provider, managing around 40,000 homes and serving 93,000 customers across its portfolio of affordable properties for general rent, shared ownership, and sale, alongside specialist accommodation, with an ambitious house-building programme.
Its mission is to provide quality homes and services for people whose needs are not met by the open market.
They are seeking like-minded people to join their team of over 900 talented colleagues who embody their values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people’s lives.
The organization reserves the right to bring the closing date forward should enough quality applications be received before the current closing date.
They are a Disability Confident Employer and are working towards accreditation as a Disability Confident Leader. They have achieved accreditation as an Advanced Employer for Investing in Ethnicity Maturity Matrix. They are also committed to being a Menopause Friendly employer and working towards gaining that accreditation.
To Apply
If you feel you are a suitable candidate and would like to work for this reputable organization, please click apply.
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