Dakota
Hotel based in Newcastle are seeking a reliable and proactive individual who enjoys working alone to join our Front of House Team in the role of Night Porter.
We are a brand-new, stylish hotel, ideally situated on the Quayside, our hotel boasts 118 bedrooms including 33 suites. Dakota Newcastle hosts our renowned Bar & Grill, Champagne Room, Cigar Terrace, and an events space for up to 60.
CONTRACT
AND PAY RATE
The
pay rate is national minimum wage, paid hourly and on a weekly basis plus cash
and card tips // Earnings are £10.40 per hour, paid weekly equating to a
minimum guaranteed gross annual salary of £24,300. // The gross annual salary
is £X plus an annual incentive bonus to earn up to £X.
Earnings are £13.30 per hour, paid weekly, equating to
a minimum guaranteed gross annual salary of £11,065 (inclusive of the anticipated
tronc payment).
The
role carries a permanent contract of a minimum of 16 hours per week and typical
shifts will be Friday and Saturday evenings. The shift will typically start at 10:30pm and finish at 7am.
PRIMARY
ROLE RESPONSIBILITIES
* To set up our meetings and events spaces for conferences and private dinners, carrying out detailing to provide guests with an immaculately clean and welcoming space in accordance with their specific needs.
* Carry out deep cleaning tasks such as vacuum cleaning, dusting and polishing, mopping. To thoroughly deep clean the public areas of the hotel.
* Work closely alongside all other departments especially Reception to ensure excellent communication and be proactive in assisting other departments as required. This may include delivering room service, taking items to guest bedrooms, and answering the hotel phone.
* Be assigned the role of Fire Warden in the event of an emergency evacuation as well as being trained as a fire evacuation chair user to assist our guests.
* Follow health and safety procedures closely at all times particularly pertaining to the handling of waste and manual handling.
* Maintain a comprehensive knowledge of safe chemical handling guidelines and best practice relating to the immaculate upkeep of back of house and public areas.
BENEFITS
In
addition to being part of a culture infused with positivity and opportunity for
ongoing development, tangible benefits you could enjoy when you join our team
include:
* Special discounts on
stays and dining at any Dakota
* Access to our
Employee Assistance Program which includes free private mental health
support and counselling sessions, video GP consultations and private
prescription services, as well as access to daily rewards to be cashed out
for shopping vouchers
* Support from our
inhouse Mental Health Champions
* Additional holiday
day on the first anniversary of your employment
* Family-friendly
flexible working options
* Meals on duty and
uniforming
* Bonuses to recommend
a friend to join our team and every time you are mentioned on Trip
Advisor
* Accredited,
certified compliance training given on employment
* Access to a suite of
external, certified resources via our Learning Management System
* Supportive
continuous professional development culture with an annual appraisal and
objectives, or a Personal Development Plan
* Opportunities to
undertake both internal and external training courses, including potential
for in-house Apprenticeships
Full terms on our benefits can be found in our Handbook.
ABOUT
DAKOTA HOTELS
Dakota is a growing UK-based lifestyle brand, known for our stylish hotels,
bustling brasserie Grills and upscale cocktail Bars. Dakota’s story started
with two boutique hotels on the outskirts of Edinburgh, in South Queensferry,
and Glasgow, in Eurocentral. We have now expanded into prime city centre
locations in Glasgow, Leeds, Manchester, and Newcastle with more in our pipeline.
Dakota
is synonymous for delivering attentive and genuine guest service. We attract
hard-working individuals who are passionate about working to the highest
standards and have been voted within The Caterer’s Top 15 Best Employers in
Hospitality for the last five years in a row. We were also featured within the
Top 10 employers in the 2024 Sunday Times Best Places to Work in the UK, as
well as being awarded the Spotlight Award for Best Places to Work for LGBTQIA+
employees.
As
recent winners of The Cateys ‘People Team of the Year’, we have award-winning
internal training programmes within Dakota Academy fostering continuous
development and ongoing training. As a result, over 75% of our leaders have
been promoted internally and, for four consecutive years, a member of our team
has won a prestigious Acorn Award awarded by The Caterer to the ‘Top 30
under 30’ in the industry, demonstrating our success in developing talent.
Eurocentral
| Edinburgh | Glasgow | Leeds | Manchester | Newcastle
APPLICANT
REQUIREMENTS
The successful applicant will have/be:
* A minimum of one years working experience in a cleaning or labouring role is strongly preferred.
* Previous experience working night shifts is strongly preferred.
* Someone with an eye for detail and who likes to work alone.
* A reliable and dependable individual.
* Able to be proactive and work at pace.
* An enthusiastic
individual who will promote our culture of positivity.
* Be task oriented
with a great pride for the work they do and attention to detail.
* Flexible with shift
patterns and available around the needs of our business.
* Successful
candidates must demonstrate having researched our brand and a genuine
desire to be part of our team.
APPLY
Please send us your up to date CV.
Visit
our Careers page to learn
about current opportunities and find your #DreamRolesAtDakota – we’d love to
hear from you!
For more
information on our luxury hotel, please visit our:
* Website
* Dakota
Hotels Instagram
* Dakota
Newcastle Facebook