Freightserve recruitment are looking for a Freight Forwarder for a major Freight Forwarder based in the Hull, Yorkshire area. Job Description:- * Completion of end-to-end forwarding activities as the individual role requires. * Follow strict and time sensitive SOP’s/KPI’s to ensure compliance. * Work closely with internal and external customers. * Focus on customer service. * Use of Cargo Wise /MS office as requested. * Ensure invoicing, job costing, milestone are updated within the required timeframe. * Month end department compliance * Customs Entries * Cost control * Assist team colleagues where required. * Ensure all reports including internal and customer specific are completed within the deadline. * Resolve queries from customers and suppliers. * Ensure Best Practice models are adopted. * Work closely with the Operations manager for Internal and external rates reviews. * Remain in contact with customers and suppliers to maintain relationships. * To take part in customer reviews when required to build up visibility and relationships with customers. * Assist sales and management with customer development. * Maintain clean desk policy. * Operate within companies QA system. * Any other tasks as directed by their supervisor or Line Manager Required Experience:- * Thorough understanding of customer needs * Knowledge in of t...