Location & Hours
Portadown Meadows – Contracted hours available. The role requires flexibility to cover daytime, evenings, and weekends. Candidates must be 18 years or older due to keyholder duties.
Role Overview
We are looking for a friendly and upbeat Team Leader to support the Store Manager, keep the team motivated, and ensure every customer leaves satisfied. When the Store Manager is absent, the Team Leader will step up and run the store smoothly with confidence and care.
Day-to-Day Responsibilities
* Lead by example and demonstrate outstanding customer service.
* Bring the cardfactory Way to life in all interactions.
* Support team members’ growth while advancing your own skills.
* Drive store initiatives, maintain clear communication, and cultivate a positive, inclusive atmosphere.
* Monitor key performance indicators to keep operations running smoothly.
* Ensure the team thrives and meets commercial targets.
Qualifications
* Strong leadership skills with an energetic and proactive stance.
* Curious learning mindset and an appetite for understanding the bigger picture.
* Creates space for everyone’s voice, listens attentively, and builds a sense of belonging.
* Steady and flexible, able to set the tone and accomplish tasks independently.
* Fair, open to feedback, and thoughtful in decision-making.
* Genuinely cares about people, supports their growth, and fosters a positive team vibe.
* Must be 18 years or older and capable of keyholder responsibilities.
* Availability to work a variety of shifts, including evenings and weekends.
Benefits & Opportunities
* Structured support for growth, leadership development, and career progression.
* Positive, inclusive work environment that celebrates people.
* Opportunities to lead initiatives, demonstrate progress, and shine as a team leader.
* Continuous encouragement and recognition of personal and team achievements.
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