In every store, there is a talented Five Guys General Manager who manages, controls and is accountable for the store's day-to-day operations and results. This includes leading, inspiring and coaching the team to ensure the restaurant delivers profitability, optimises all sales opportunities and provides an excellent level of customer service.
Responsibilities
* Accountable for the entire store and its people, ensuring smooth day-to-day operations.
* Lead from the front, including hands‑on work on the line with crew and managers.
* Own the P&L, driving sales while controlling costs.
* Develop and manage the store team, supporting the delivery of perfect burgers and fries.
* Spot potential and build a strong talent pipeline.
* Drive Five Guys culture by role‑modeling values.
* Create an awesome working environment where people are happy to come to work and have fun.
* Reward and recognize staff.
* Demonstrate close attention to detail.
Qualifications
Experienced hands‑on leadership skills, strong customer service focus, and a commitment to people’s development.
Benefits & Bonuses
* Up to 30 % bonus scheme, paid quarterly.
* Secret Shopper bonus worth up to £2 000.
* High Performer Awards and bonuses.
* Long‑service Love2Shop voucher rewards: £500 after 5 years, £1 000 after 10 years.
* 33 days paid holiday.
* Paid breaks.
* Free burgers, fries and shakes while on shift.
* Private medical via Vitality.
* Life assurance.
* Access to Stream – financial wellbeing app.
Values
* Competitive
* Enthusiastic
* Family
* Get It Done
* Integrity
Social & Development Opportunities
* Days out and social events.
* Annual General Manager conference.
* Team competitions: “Fry Cup” and “Olympics.”
* Apprenticeships for recognised qualifications.
* Enhanced maternity & paternity leave.
* Pension scheme.
* Employee discount program.
* Wellbeing support and employee assistance programme (EAP).
* Career growth opportunities.
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