We are seeking a talented Business Systems Support Officer to join our team, based at our Kirkham office.
The role of Business Systems Support Officer is a vital one within the team at Warden. As a Business Systems Support Officer you help will ensure that our systems work efficiently, effectively and are secure.
As part of the team, you will work closely with the Finance Director and our outsourced IT Support provider to maintain and develop our IT systems and processes.
Who we are
At Warden we believe in Building Something Greater. We’re not here just to build, but to deliver outstanding construction projects that help to improve lives and communities.
We’re looking for people who personify our values of quality, continuous improvement, growing people and delivering social value.
In return, we offer a great working environment where our people are rewarded fairly, looked after properly, and supported to achieve their personal and professional goals.
Your responsibilities
As a Business Systems Support Officer, you’ll work across the company and externally with our IT partners to develop and maintain our systems. Your responsibilities as a Business Systems Officer will include:
* Technical support: Provide help desk support to users in addition to the support provided by our outsourced IT support company.
* System and database management: Develop and maintain administrative and IT systems, including managing databases, e-filing, and ensuring data accuracy.
* Project support: Assist with projects involving system upgrades or new feature implementations, including providing assistance with training and resources for testing and data migration.
* Security management: To assist in managing access to data across Microsoft 365 and other company systems in line with Warden’s approved access rights list.
* IT equipment management: Manage allocation of all IT equipment, maintaining user registers and management of hardware equipment upgrades both leased and purchased.
* Reporting and communication: Prepare reports, maintain communication with stakeholders (in particular our IT support provider), and clearly explain solutions to technical problems.
* Process improvement: Identify and implement ways to improve the efficiency and effectiveness of operational IT processes.
* Accreditation support: Supporting our HSEQ team in maintenance and development of our ISO accredited business processes.
* Administrative support: Perform day‑to‑day office tasks such as ordering supplies, and coordinating meetings.
Ideal Candidate
* Has excellent IT skills particularly in Microsoft 365 and networks.
* Ability to self motivate and work to deadlines.
* Works well under pressure
* Be able to work both independently and as part of a team.
* Superb communication skills to effectively liaise with stakeholders.
* Previous construction industry experience may be advantageous but not essential.
* Ability to maintain higher attention to detail.
* Warden offers a wide range of rewards and benefits, including:
* 24 days annual leave, plus bank holidays
* Cycle to work scheme
* Death in service cover
* Pension
* Employee Assistance Programme
* Mental health support
When it comes to diversity and inclusion, Warden has a work environment where everyone feels welcome, where we can all be ourselves and where differences are valued. Warden provides the development tools and responsibilities that allows individuals to flourish and fulfil their professional goals and career progression.
Apply now
To apply for this role, submit your CV by clicking on the link below or e-mail hr@warden.co.uk
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