Overview
Service Technician (Field) – Global Leader
Location: Maidstone Outskirts – Covering Southeast
Contract Type: Permanent
Salary: £48,783.96 + Benefits (below)
Our client, a global leader in design and manufacturing, is seeking a skilled Service Technician to join their team on the outskirts of Maidstone, covering the Southeast region. This is an exciting opportunity for an experienced Service Technician to contribute to the success of a company renowned for developing industry-leading, environmentally focused products.
Responsibilities
* Carry out planned servicing, repairs, and diagnostics on all vehicles
* Competently use electrical meters, hydraulic flow, pressure gauges, and diagnostic tools
* Communicate effectively with the Service Desk regarding timekeeping, requests, and job details
* Accurately complete job reports, risk assessments, defect sheets, and service schedules
* Maintain company van cleanliness, tools, and equipment, ensuring roadworthiness and secure parking
* Foster strong relationships with customers and the Service Office through excellent communication
* Adhere to company policies, health and safety regulations, and customer-specific rules
* Provide feedback on technical problems and accurately label and return warranty parts
* Maintain a professional image and promote the company’s products and services
Requirements
* Proven experience as a Service Technician or similar role
* Strong familiarity with vehicle servicing and related equipment
* Proficiency in using diagnostic tools and equipment
* Excellent problem-solving and communication skills
* Ability to remain calm under pressure and prioritise tasks effectively
* Well-organised with highly developed time management skills
* Commitment to providing exceptional customer service
* Valid driving licence and willingness to travel within the Southeast region
Benefits
* Bereavement leave
* Non-contributory life assurance
* 25 days holiday + bank holiday
* Pension scheme
* Cash plan
Company / Values
The company values respect, communication, teamwork, recognition, and quality, fostering a positive and supportive work environment. The organization emphasizes growth and development opportunities for its employees.
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