We're Hiring – Dental Receptionist / Patient Care Coordinator
Who We Are
At AK Dental Care, our ethos is simple: We're passionate about saving teeth
Since opening in November 2021, we've worked hard to build more than just a dental practice—we've built a place where our team feels supported, valued, and genuinely happy to come to work. A calm, positive environment is just as important for our staff as it is for our patients. We are a small team that is growing and developing.
We know that a smile can change everything. Helping people feel confident when laughing, talking, and smiling is the most rewarding part of what we do. As a fully private, modern practice with the latest technology, our focus is on endodontic treatment, alongside restorative and general dentistry. With only two surgeries and a close-knit team, we pride ourselves on giving patients a personal, stress-free experience—even when they're feeling nervous.
If you're warm, organised, and love making a difference in people's lives, we'd love to meet you.
The Role
Position: Dental Receptionist / Patient Care Coordinator
Hours: Tuesday and Wednesday 8:30 am – 5:30 pm.
Pay: From £13 per hour (negotiable depending on experience).
As our Patient Care Coordinator, you'll be the welcoming face and reassuring voice of AK Dental Care—the first person patients meet, whether in person or on the phone. Your role will be key to shaping their experience and ensuring every patient journey runs smoothly.
What You'll Do
* Give every patient and referring dentist a warm, professional experience.
* Manage our referral patients and their journey.
* Answer enquiries and explain our services clearly and confidently.
* Support nervous patients with empathy and care.
* Manage multiple appointment diaries with accuracy and organisation.
* Answer and make phone calls, emails, and letters.
* Keep patient records, spreadsheets, and documents up to date.
* General administrational tasks
* Work closely with the team to keep the patient journey seamless.
About You
* Friendly, approachable, and able to put patients at ease.
* Team player.
* Experience in a reception role.
* Organised, dependable, and confident managing multiple tasks.
* Excellent communication skills, with strong grammar and attention to detail.
* Comfortable with technology (Microsoft Office, phone systems, databases).
* Dental knowledge is helpful, but we'll support training for the right person.
* Professional, empathetic, and positive—with a sense of humour and a team spirit.
What We Offer
* Competitive pay, based on experience.
* A supportive, happy team environment focused on wellbeing.
* Funded training and career development opportunities.
* Free on-site parking.
* Social events outside of work.
* Uniform provided.
* DBS check covered by the practice.
Join Us
At AK Dental Care, you won't just be joining a practice—you'll be joining a team that values growth, positivity, and making a real difference to people's lives.
If this sounds like you, we'd love to invite you to spend a few hours with us in the practice. It's the best way to get a feel for who we are and see if we're the right fit for each other.
Job Type: Part-time
Pay: From £13.00 per hour
Expected hours: 18 – 24 per week
Benefits:
* Company pension
* On-site parking
Work Location: In person