Customer Service Administrator * £25,000- £26,000 per annum * Hours: 08:00–16:30, Monday–Friday * 28 days (including Bank Holidays) * Free on-site parking; full training, genuine career development opportunities in a fast-growing sector My client are an established business with trading experience in delivering quality services and building fantastic customer relationships. They are looking for a Customer Service Administrator to join their expanding team. Main duties include: * Acting as the first point of contact, you’ll answer inbound calls from customers, checking their eligibility for products & services * You’ll book visits and organise diaries between customers and field staff, sending confirmations and reminders so no one misses their appointment time * You’ll capture customer details accurately, complete forms and documents, and keep the inhouse CRM up to date * You’ll work alongside the sales team, chasing outstanding information and calling customers back to verify details * You’ll carry out follow-up calls which will turn enquiries into installations Experience & skills required: * A “can-do” attitude and the ability to multitask * Strong English: clear spoken and written communication * Confidence on the phone – friendly, professional and organised * Able to pick up new systems and processes quickly * Eager to do well Sound like you? Apply for immediate consideration