Additional Duties Where required, the relevant PA will undertake minute taking/transcription and agenda/paper collation for formal meetings where they are identified within being as required for governance or statutory compliance purposes and as required by the Director. Agile working Appropriately challenge requirement for minuted meetings, where not required for risk/governance purposes, suggest workable, time-saving alternatives, eg Action/Decision logs. Communication Strong communication skills written and spoken. Establish and maintain good working relationships with the colleagues and contacts internal/ external.
To manage all forms of communication with high level of tact, professionalism, diplomacy and empathy and, when appropriate, in line with the complaints procedure. Develop an extensive knowledge of administrative procedures to advise and support the directorate, sharing information as appropriate. Working as part of a Team Maintain and regularly update your workplan and save to PA Admin shared drive. Identify and actively contribute to improvements/developments within the PA Admin Team, eg.
administration processes, flexibility of working arrangements, standard operating procedures. Adopt and share knowledge of technology, sharing any opportunities to improve service levels within the function. Work flexibly within working hours to ensure the PA office is appropriately covered and supported. Support the day to day running of the office across the whole function.
Deputise in the absence of PA colleagues as and when required including providing administrative support to as required. Technical Skills & Personal attributes Excellent Microsoft Office software skills in Word, PowerPoint, Excel and Teams. Excellent knowledge of ESR system to support others in the team/directorate. Be an information systems user as required (training provided).
Champion for rollout of new/updated software (training provided). Excellent organisational and administrative skills. Team player. Positive, forward thinking.
Reliable, resilient and adaptable to change. Managing Self Manage your personal development and goal setting with your line manager using the Trust Appraisal process and agreed timetable. Comply with all Trust policies, procedures and protocols. Participate in team meetings.
Complete all mandatory training. Act responsibly and in line with the Trusts procedures when using work equipment and materials. Carry out duties with due regard to the Trusts Equal Opportunity Policy. Seek advice and support from your line manager whenever necessary.