Previous customer service or customer-facing experience Excellent communication and listening skills A calm, empathetic approach when handling queries or complaints Strong problem-solving and organisational abilities Desirable but not essential: Contact centre or telecoms experience Experience supporting broadband, mobile, or subscription services What You'll Get Competitive salary Performance-related bonuses or incentives Full training and ongoing support A friendly, supportive team environment Clear progression opportunities into senior service, quality, or management roles Pension, paid holidays, and additional benefits Why Join Us? We're a customer-first business that values empathy, teamwork, and quality service. You'll be given the tools and training to succeed, supported by a team that genuinely cares about delivering a great customer experience. Apply now
and be the friendly voice our customers rely on. Job Type: Full-time Benefits: Company pension On-site parking