We're offering full or part-time administrative roles in the field of diabetes, ideal for experienced administrators seeking work-life balance. Positions are available at our busy Brighton hub in Moulsecoomb, conveniently located near the A27 with free parking and good public transport links. We're looking for candidates available for 22.5+ hours per week, with flexible working options available. The service operates Monday to Friday, 8am–5pm.
The role suits organised, communicative individuals who can work independently, follow procedures, and contribute to improving both admin and clinical processes. You'll be part of a supportive admin team of around eight, collaborating closely with clinicians to ensure efficient service delivery and a positive patient experience. Key skills include diary management, accurate data entry, and attention to detail.
Please note: Due to recent changes in UK immigration and visa rules, this role is unlikely to be eligible for Skilled Worker visa sponsorship. Applicants who do not currently have the right to work in the UK may not be considered. Candidates requiring sponsorship should review the eligibility criteria on the gov.uk website before applying to assess their eligibility for a Certificate of Sponsorship for this role.
All administrators work together to support a larger, multi-disciplinary clinical team which includes Consultants, Diabetes Specialist Nurses, Healthcare Assistants, Dietitians, Podiatrists and Psychotherapists. Main responsibilities include processing incoming patient referrals, managing patient bookings and waiting lists to ensure patients are provided with treatment in a timely manner in the location of their choosing. Receiving incoming post, emails and telephone calls in a courteous, professional manner is also a key part of the role. We are a busy service so you must be able to accurately record sensitive information correctly, across multiple systems and databases, for which full training will be provided. We offer a variety of services to our patients in the community across various clinical settings, home settings as well as video and telephone support, so there is lots of interesting opportunities to develop your diabetes knowledge and NHS career.
We regularly receive great patient feedback and as the first point of contact we support our admin team with training and supervision to help deliver great customer service.
Our aim is to improve health outcomes for people living with diabetes, and to meet the needs of the diabetes population across East and West Sussex.
We are the main provider of NHS community services across East and West Sussex, with 6,000 staff serving 1.3 million people. We deliver essential care to adults and children, helping them manage their health, avoid hospital admissions, and reduce hospital stays.
Our Trust vision is to provide excellent care at the heart of the community. We offer opportunities across medical, clinical, support, and corporate services.
Why work for us?
* Positive 2024 NHS Staff Survey results, highlighting compassionate leadership and wellbeing
* Varied environments: community hospitals, patients’ homes, and bases across Sussex
* Flexible working options: part-time, flexi-time, annualised hours, and flexi-retirement
* Excellent training, development, and research opportunities
* Cost-effective workplace nurseries in Crawley, Hove, and Brighton
* Active EMBRACE, Disability & Wellbeing, LGBTQIA+, and Religion & Belief networks
* Level 3 Disability Confident Leader and Veteran Aware Trust
* Beautiful Sussex location near the South Downs and coast
Our values—Compassionate Care, Working Together, Achieving Ambitions, Delivering Excellence—guide everything we do.
We embrace diversity and encourage applications from all backgrounds, particularly from ethnically diverse, disabled, and LGBTQIA+ individuals. We aim to create an inclusive environment and support reasonable adjustments during recruitment.
This post may close early if sufficient applications are received.
For further details / informal visits contact: Name: Charlotte Plant Job title: Operational Support officer Email address: charlotte.plant3@nhs.net Telephone number: 07484 404039
Charlotte Plant
Charlotte.Plant3@nhs.net #J-18808-Ljbffr